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Status: Closed — this petition is no longer accepting signatures.

People against poor Sony customer service.

People against poor Sony customer service.

Closed — 69 supporters Verified

Final supporters

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Michael L.
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Aaron H.
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Ramon L.
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Ed B.
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Jeremy C.
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Joshua H.
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David S.
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Gergely G.
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steve t.
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Yong C.
+59 more
Started by Anonymous 17 years, 3 months ago
I have had my Playstation 3 system for about three years now. It broke about a year after I bought the first one. I got a refurbished PS3 system back and have had it working until the night of April 25, 2009. Now it is flashing yellow lights when it is turned on, so I called Sony. I talked to George, Jason, and a girl I didn't catch the name of. I was told that it is a ventilation problem and that I must have abused the system. I have never had my PS3 system in a cabinet or even within a foot of anything. These people were very disrespectful with me. I am tired of the way that Sony representatives handle calls. In addition, I was told that I would have to pay $150 USD to get my PS3 system refurbished with only a 90 day guarantee after that. I am starting this petition against Sony so that Sony might finally listen to the people that are keeping them in business. Please sign this petition if you agree that Sony needs to wake up!

Updates

May 5, 2009

I am honestly overwhelmed by the response to this and I never imagined so many people had similar stories to tell. This is entirely your doing and it shows how many of us feel ignored by these companies.

6 Comments

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Sarah Chapman
17 years ago Featured

The YLOD is a known factory defect. Sony knows it too but they refuse to own up to it. Disgraceful.

K
Kevin Hunt
17 years ago Featured

Customer service gave me the run around for 2 hours. Just hung up on me eventually.

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Dave Nasser
17 years ago Featured

150 for a fix that lasts 3 months? thats a joke. dont pay them a dime.

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Jen Powell
17 years ago Featured

Mine broke right after the warranty expired too. Really feels like they build these things to die.

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Marcus Harvey
17 years ago Featured

SONY IS THE WORST. NEVER BUYING THEIR GARBAGE AGAIN.

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Mike Rivera
17 years ago Featured

Same thing happened to me. They act like you broke it on purpose to get more money out of you. Total scam.

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