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PAL customer affected due to COVID-19

63 Comments

C
Carherine Wragg
6 years ago

All airlines not only PAL should refund the airlines tickets for those people who are affected by this corona virus. Rebooking should also be free.

R
Rose mendoza
6 years ago

Customers deserve a full refund, or Atleast rebooking for further dates due to outbreak and travel Ban by President I’m the Philippines .

G
Gilbert Salanga · petition starter
6 years ago Featured

They do offer rebooking but the problem is that on their website they said that it should be done within 7 days before your flight, and a lot of people can’t even get a hold of them on the phone.

G
Gilbert Salanga · petition starter
6 years ago

I don’t think so, because if they do that they are compelled to do it with all the customers. Some stays weeks.

L
Lovilyn Galvez
6 years ago

yes to refund!!

A
Anonymous
6 years ago Featured

We’re scheduled to fly on 4/8/20 for Manila, the to the province, if we got stuck in Manila for 4days would PAL provide free accommodations!

V
Vicente Coronado
6 years ago

I think Philippine Airlines should refund the money or at least can rebook their flight. We have a pandemic in our hand, please help the people that can't travel because of covid-19.

E
Elma Apilado
6 years ago

PAL please be considerate to hear our problems in this time of worldwide problems. You should be the one to first help your fellow countrymen. My whole family purchase tickets and it’s getting to the day of our flight. What do you want us to do? Please refund us or rebook our tickets and answer your phones. It takes us only few minutes when we purchase our tickets on line why can’t we do the same thing to credit our tickets.

E
Edmund
6 years ago

Please refund

P
Philness
6 years ago

incredibly incredible

E
Edwin
6 years ago

PAL be fair.

G
Gilbert Salanga · petition starter
6 years ago

It’s stupid to put all of us passengers at risk.

Q
Queeny andrada
6 years ago

Cannot get our tickets refunded since PAL is not cancelling the flights.

K
Kristine Vinluan
6 years ago

Pal should give considerations

G
Gilbert Salanga · petition starter
6 years ago

They expect us to stay in the place of most affected. I don’t understand that at all.

G
Gilbert Salanga · petition starter
6 years ago

I know, and how do they expect us to rebook the flight before the flight date if we can’t even get a hold of them.

F
Federico
6 years ago

It was too hard to contact those costumer service and even the PAL is saying they cannot do anything about it..

V
Von
6 years ago

Im supporting this

H
Hildegarde Dacasin
6 years ago

It is not the passengers fault that there is quarantine where PAL is Landing. Be considerate PAL bec this is CB only temporary condition. The entire can see your behavior and how you are treating your passengers. We will remember BAD DEEDS

K
Kenneth Woodward
6 years ago

This is ridiculous! All passengers should be refunded when the place of arrival has been quarantined!