People understand that your event has no control over the weather but many people traveled hundreds of miles to see the festival. On the ticket it says “rain or shine” but that did not happen. Receiving half of our money back to see one headliner play two songs is unacceptable. Offering to use the tickets next year is also not an option that many want to use who do not live in the state and are faced with the chance of paying for hotel and travel only to have it rained out again. The only fair option is to refund the entire amount paid for the concert.