To: Nexon Executive Management
Re: Oz Broken Kingdom
Despite numerous pleas, Nexon continues to ignore their player base and implements instead a weak support system that amounts to your "bots" copying and pasting non-committal drivel to all our bugs, requests or suggestions.
As such, those of us who are striving to make this game great, have signed this petition in protest and seek Nexon to formally respond on the following :-
1. Address the aggressiveness of the over the top pricing for items and their drops. Premium games are charging 0.99c to 4.99$ for decent in-game purchases (and please don't quote ridiculous games like Contest of Champions). We will no longer tolerate this "rip off".
2. Implement better Guild Functionality / chat. We are unable to manage or track guild members as it currently stands. We require the ability to invite/chat with any player from any guild and delegate guild management to at least 1 or more sub leaders.
3. Provide regular Varied, Non-repetitive game content in campaign and in arena including raising max level Cap/Evo etc. No more bots, we don't enjoy them and we don't want them. (A monkey can beat your bots)
4. Address within a reasonable timeframe critical reported bugs and reduction of standardised email replies seeking video (it is your QA's team responsibility to test based on scenarios and instructions we provide and not for your players to incriminate themselves or do the work on your behalf).
5. Appoint a Nexon Oz spokesperson that will pro-actively and regularly respond to our queries and requests in forums, twitter etc. (During your standard working hours). You can decide your preferred medium of communication other than the support ticket process.
6. Provide transparent views on upcoming features, updates etc to gain player community feedback and to make us feel we are contributing to what could be a fabulous game.
Until a formal commitment is received by Nexon, WE, the Undersigned from Guilds "Forfeit or Die"; "CareBearStare"; "Emerald Army"; & Many Others PLEDGE to no longer purchase any items of monetary value from your store.
Moreover, should Nexon decide to "Make an Example" by banning a single player over this petition then know that the community has agreed to boycott the game in support.
We genuinely believe that Nexon will gain further both with an increase in player base and as a result more in monetary term if the above is implemented.
We look forward to your response by 20th February deadline.
Your sincerely
The undersigned
32 Comments
I have been looking for a different game to play because of the reasons mentioned in the petition. I love the graphics in this game and would prefer to stay and spend my money here, but it's just not worth it right now.
I agree, this could be a great game. $30 for 1 level of legendary skill is ridiculous. All points made here are very valid.
All of these issues are pressing and important. I will not make any purchases for months if that's what it takes to see changes. -Sarahtonin (leader CBS)
I agree with this petition and add that aside from the bots issue in the arena there needs to be a much better matching system so that fights are more equal and actually have a fighting chance instead of constantly being matched with players you have no chance of winning. It makes players lose interest fast.
I support this, something needs to be done. Far too few game updates and content ALWAYS has bugs and problems. Exploits not dealt with, wildly overpriced 'offers' compared to other mobile games and customer support practically non-existent
HidingGenius very good game
Let's play nice. Can we?
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To: Nexon Executive Management
Re: Oz Broken Kingdom
Despite numerous pleas, Nexon continues to ignore their player base and implements instead a weak support system that amounts to your "bots" copying and pasting non-committal drivel to all our bugs, requests or suggestions.
As such, those of us who are striving to make this game great, have signed this petition in protest and seek Nexon to formally respond on the following :-
1. Address the aggressiveness of the over the top pricing for items and their drops. Premium games are charging 0.99c to 4.99$ for decent in-game purchases (and please don't quote ridiculous games like Contest of Champions). We will no longer tolerate this "rip off".
2. Implement better Guild Functionality / chat. We are unable to manage or track guild members as it currently stands. We require the ability to invite/chat with any player from any guild and delegate guild management to at least 1 or more sub leaders.
3. Provide regular Varied, Non-repetitive game content in campaign and in arena including raising max level Cap/Evo etc. No more bots, we don't enjoy them and we don't want them. (A monkey can beat your bots)
4. Address within a reasonable timeframe critical reported bugs and reduction of standardised email replies seeking video (it is your QA's team responsibility to test based on scenarios and instructions we provide and not for your players to incriminate themselves or do the work on your behalf).
5. Appoint a Nexon Oz spokesperson that will pro-actively and regularly respond to our queries and requests in forums, twitter etc. (During your standard working hours). You can decide your preferred medium of communication other than the support ticket process.
6. Provide transparent views on upcoming features, updates etc to gain player community feedback and to make us feel we are contributing to what could be a fabulous game.
Until a formal commitment is received by Nexon, WE, the Undersigned from Guilds "Forfeit or Die"; "CareBearStare"; "Emerald Army"; & Many Others PLEDGE to no longer purchase any items of monetary value from your store.
Moreover, should Nexon decide to "Make an Example" by banning a single player over this petition then know that the community has agreed to boycott the game in support.
We genuinely believe that Nexon will gain further both with an increase in player base and as a result more in monetary term if the above is implemented.
We look forward to your response by 20th February deadline.
Your sincerely
The undersigned
32 Comments
If you are going to take money for in-game purchases a portion of the money should go towards game improvements. Up to this point, I have not seen any improvements.
I have been looking for a different game to play because of the reasons mentioned in the petition. I love the graphics in this game and would prefer to stay and spend my money here, but it's just not worth it right now.
I agree, this could be a great game. $30 for 1 level of legendary skill is ridiculous. All points made here are very valid.
All of these issues are pressing and important. I will not make any purchases for months if that's what it takes to see changes. -Sarahtonin (leader CBS)
I agree with this petition and add that aside from the bots issue in the arena there needs to be a much better matching system so that fights are more equal and actually have a fighting chance instead of constantly being matched with players you have no chance of winning. It makes players lose interest fast.
I support this, something needs to be done. Far too few game updates and content ALWAYS has bugs and problems. Exploits not dealt with, wildly overpriced 'offers' compared to other mobile games and customer support practically non-existent
HidingGenius very good game
Let's play nice. Can we?
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If you are going to take money for in-game purchases a portion of the money should go towards game improvements. Up to this point, I have not seen any improvements.