Dear Oxford Management,
We, the tenants, are appreciative of all the hard work that goes into managing the building and its hardworking staff. There is a unique sense of community in the Oxford, shared by all sects of people, new and long term tenants alike, elders, middle age, young couples, teenagers and children. This is the place we call home, which is also why we pay top dollar in exchange for superior services in what has been advertised as a ‘luxury’ doorman building.
As of late, many members of the Oxford community are deeply concerned about the recent request to remove items from our parking spaces with on very short notice. Relocating belonging is significantly disruptive to our lives. We are all hard working families with various commitments who can't simply eliminate our belongings. We have relied on the space, which we pay for, to store items that would otherwise not fit in our small apartments. These items are stored discretely behind our cars in our assigned garage space. We understand the request for public areas such as hallways, staircases clear for our safety but we simply don't understand the urgency nor the logic behind this very sudden order. There are many areas where the management is storing various equipment, supplies etc… for years and has never been an issue. Several of us have been pitched by your very own leasing agents that we can use our parking area to store belongings.
In addition, we want to bring to your attention several areas of concern that have been voiced but to no avail:
- The garage door on G1 makes a “excruciating sound when it opens and closes”, disrupting sleep of babies and children in nearby apartments and is very troublesome.
- We have asked for security cameras in the lobby and other areas. Many people have made complaints of strange people walking, knocking or trying to open their door. There are various unprotected entry sites in to the building that are open to the general public. Our children are left unprotected and our livelihoods are at risk.
- GYM: Both treadmills are past their useful life. One skips in a major way and the other is unreliable and skips and jerks.
- There are complaints about the level of service from the new Sunday doorman (even though he has a pleasant smile). We pay for a doorman building to have doorman service. A person sitting down looking away for 12 hours does not fulfil that need.
- There is a sewer pipe leak above a parking spot in the garage that leaks onto a car. This has been brought to attention with no response
As you know we pay a top dollar so that our families live comfortably and more important safely. The above complaints have jeopardized both. Please