Urvi Aryamane 0

Orize KRAs 2019-2020

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Leasing, Marketing, Brand Building and Networking

  1. Lease I Rise 2,05,000 sq ft by September 2019 - 30%
  2. Lease 1 lakh sq ft in Blg Q1 by October 2019 - 30%
  3. Lease 8.5 lakh sq ft in Bldg Q2 March 2020 - 30%
  4. Increase social media outreach to 5000 followers by March 2020 - 10%

Property Management & Operation of Building Assets & Campuses

  1. Complete hand over and control of property management by Sep 2019 for (30% weightage)
    - Bldg Q1 = 9.5 lakh sq ft BUA
    - I Rise = 1.7 lakh sq ft BUA
    - A House = 15,000 sq ft BUA
    - Sports courts = 20,000 sq ft
    Complete hand over and control of property management activities of Amphitheater ad-measuring 20,000 sq ft by Oct 2019
  2. Complete Technology integration in Bldg Q1 (20% weightage)

    - IBMS handover in Building Q1 by Aug 2019
    - complete access control hand over by Aug 2019
    - Induct Drone surveillance in security by Sep 2019
    - complete integration of CCTV + Physical security by Sep 2019
    - Streamline material movement via Orize Security App by Sep 2019
    - implement visitor management system by Sep 2019
    - launch soft services Client feedback by Sep 2019
    - implement parking management system by Sep 2019
    - demonstrate first 5 predictive maintenance actions in Oct 2019 in Bldg Q1
    - bring Security app + technical surveillance app + soft services app under one umbrella of Orize PM app Oct 2019
    - establish baseline data for building performance management by Oct 2019 (this includes monitoring key parameters of utility and resource consumption)
    - generate 1st utility bill through IBMS in Oct 2019
    - streamline real-time utility consumption matrix by Oct 2019

    IBMS Q2
    - Tender awarding in Sep 2019
    - Package implementation by Mar 2020
  3. New Business generation (10% weightage)
    Increase portfolio of PM outside campus
    - by 50,000 sq ft by March 2020
    Induct new portfolio of Facility Management Services
    - within the campus ad-measuring 1.7 lakh sq ft for tenants in Building I Rise by Dec 2019
    - outside campus by 50,000 sq ft by March 2020
  4. Fire, Safety & Security (10% weightage)
    Achieve 100% Fire, Safety and Security compliance
    - Complete BIS certification by Dec 2019 for Fire
    - Complete 1 certification by Dec 2019 for Security,
    - Complete 1 certification by Dec 2019 for Safety
  5. Literacy of Vendors and Service providers (10% weightage)
    Ensure 100% literacy for PM literacy across Technical Services , Soft Services , Security Services by
    - conducting one monthly training across all verticals
    - one examination per month for all verticals
    - elimination of bottom 5% - 10% performers

    Support infrastructure for Service providers & vendors
    - comission Facility Management Office + Canteen + Changing rooms in Q 1 by Sep 2019
    - commission Security Office and check post in Q1 by Sep 2019
    - implement measures to increase service provider and vendor job satisfaction starting Oct 2019
  6. Establish baseline and reduce incidents (10% weightage)
    - Establish baseline for incidents/ grievances /feedbacks in Tech + Soft + Security Services on a digital register starting Sep 2019.
    - Conduct Happiness Survey for employees on campus for a period of Dec 2019 to March 2020
    - Target reduction of repetitive incidents/grievances / feed backs by 15% through technology implementation / improvement of SOPs / fixing technical snags by Dec 2019
    - start customer grievance /feedback platform for all common areas in Technical, Soft services and Security services areas
  7. Landscaping & Air quality Index (10% weightage)
    - Establish baseline Air quality Index from Sep 2019 to Dec 2019.
    - Map current air quality - campus, building ( current vs targeted)
    - Plant 250 trees by Aug 2019
    - Plant additional 250 trees by Dec 2019
    - Tag 200 trees under the Adopt a Tree Campaign by Dec 2019

Operation, Management and Revenue Generation of Hospitality areas

  1. Go live with: (20% weightage)
    - Sports Courts operations in June 2019
    - with Exclusive Club by July 2019
    - 3 food courts and café by August 2019
    - 4 food courts by Oct 2019
    - Health & Fitness Operations by Sep 2029
    - Convenience Store by September 2019
    - with Amphitheater by October 2019
    - with Library by October 2019
    - with Laundry by November 2019
    - Gift & Celebrations by December 2019
    - Conference Level by December 2019
  2. Hit a monthly revenue generation target of (50% weightage)
    - INR 1.29 Cr from Food court operations by Mar 2020.
    - INR 3.6 lakh revenue from Sports Courts by Mar 2020
    -INR 58 lakhs from Amphitheater operations by Mar 2020.
    - INR 18 lakhs from Conference facility operations by Mar 2020.
    - INR 1.5 lakhs lakhs from Creche operations by Mar 2020.
    - INR 11 lakhs from Convenience Store operations by Mar 2020.
    - INR 6 lakhs from Exclusive Club operations by Mar 2020.
    - INR 2.97 lakhs from Gifts & Celebrations operations by Mar 2020.
    - INR 1.66 lakhs from Library Operations by March 2020.
  3. Branding & Licensing (10% weightage)

    - Create a food court operations brand > logos, brand guidelines, signage guidelines, uniforms, branded CCG by Aug 2019
    - Create Orize Bazaar brand > logos > -packaging by Sep 2019
    - Create Orize Health & Fitness Branding > uniforms by Sep 2019

    - Take required content display permissions & OTT platform by Sep 2019
    - Obtain Liqour Serving License by Oct 2019
    - Obtain Food court OC under Orize by Sep 2019
    - Obtain RERA Broker registration for Orize by Sep 2019
  4. Commission a mobile app based platform for transactions, create required physical infrastructure , achieve 100 % digital purchases (20% weightage)
    Milestone 1
    1. Food Court Aug 2019
    2. Convenience Store Aug 2019
    3. Sports Court Jul 2019
    4. Carpool Aug 2019
    Milestone 2
    1. Exclusive club by Sep 2019
    2. FM & PM Services Sep 2019
    3. Security
    4. Parking Management
    5. Access Control
    Milestone 3
    1. Amphitheater Sep 2019
    2. Creche Sep 2019
    3. Health and Fitness Sep 2019
    4. Laundry by Sep 2019
    Milestone 4
    1. Gifts & Celebration Nov 2019
    2. Concierge Nov 2019
    3. Library Nov 2019
    4. Conference Level Nov 2019

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