Orize KRAs 2019-2020
16
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2%
Leasing, Marketing, Brand Building and Networking
- Lease I Rise 2,05,000 sq ft by September 2019 - 30%
- Lease 1 lakh sq ft in Blg Q1 by October 2019 - 30%
- Lease 8.5 lakh sq ft in Bldg Q2 March 2020 - 30%
- Increase social media outreach to 5000 followers by March 2020 - 10%
Property Management & Operation of Building Assets & Campuses
- Complete hand over and
control of property management by Sep 2019 for (30% weightage)
- Bldg Q1 = 9.5 lakh sq ft BUA
- I Rise = 1.7 lakh sq ft BUA
- A House = 15,000 sq ft BUA
- Sports courts = 20,000 sq ft
Complete hand over and control of property management activities of Amphitheater ad-measuring 20,000 sq ft by Oct 2019 - Complete Technology
integration in Bldg Q1 (20% weightage)
- IBMS handover in Building Q1 by Aug 2019
- complete access control hand over by Aug 2019
- Induct Drone surveillance in security by Sep 2019
- complete integration of CCTV + Physical security by Sep 2019
- Streamline material movement via Orize Security App by Sep 2019
- implement visitor management system by Sep 2019
- launch soft services Client feedback by Sep 2019
- implement parking management system by Sep 2019
- demonstrate first 5 predictive maintenance actions in Oct 2019 in Bldg Q1
- bring Security app + technical surveillance app + soft services app under one umbrella of Orize PM app Oct 2019
- establish baseline data for building performance management by Oct 2019 (this includes monitoring key parameters of utility and resource consumption)
- generate 1st utility bill through IBMS in Oct 2019
- streamline real-time utility consumption matrix by Oct 2019
IBMS Q2
- Tender awarding in Sep 2019
- Package implementation by Mar 2020 - New Business generation (10% weightage)
Increase portfolio of PM outside campus
- by 50,000 sq ft by March 2020
Induct new portfolio of Facility Management Services
- within the campus ad-measuring 1.7 lakh sq ft for tenants in Building I Rise by Dec 2019
- outside campus by 50,000 sq ft by March 2020 - Fire, Safety & Security (10% weightage)
Achieve 100% Fire, Safety and Security compliance
- Complete BIS certification by Dec 2019 for Fire
- Complete 1 certification by Dec 2019 for Security,
- Complete 1 certification by Dec 2019 for Safety - Literacy of Vendors and
Service providers (10% weightage)
Ensure 100% literacy for PM literacy across Technical Services , Soft Services , Security Services by
- conducting one monthly training across all verticals
- one examination per month for all verticals
- elimination of bottom 5% - 10% performers
Support infrastructure for Service providers & vendors
- comission Facility Management Office + Canteen + Changing rooms in Q 1 by Sep 2019
- commission Security Office and check post in Q1 by Sep 2019
- implement measures to increase service provider and vendor job satisfaction starting Oct 2019 - Establish baseline and
reduce incidents (10% weightage)
- Establish baseline for incidents/ grievances /feedbacks in Tech + Soft + Security Services on a digital register starting Sep 2019.
- Conduct Happiness Survey for employees on campus for a period of Dec 2019 to March 2020
- Target reduction of repetitive incidents/grievances / feed backs by 15% through technology implementation / improvement of SOPs / fixing technical snags by Dec 2019
- start customer grievance /feedback platform for all common areas in Technical, Soft services and Security services areas - Landscaping & Air quality Index (10% weightage)
- Establish baseline Air quality Index from Sep 2019 to Dec 2019.
- Map current air quality - campus, building ( current vs targeted)
- Plant 250 trees by Aug 2019
- Plant additional 250 trees by Dec 2019
- Tag 200 trees under the Adopt a Tree Campaign by Dec 2019
Operation, Management and Revenue Generation of Hospitality areas
- Go live with: (20% weightage)
- Sports Courts operations in June 2019
- with Exclusive Club by July 2019
- 3 food courts and café by August 2019
- 4 food courts by Oct 2019
- Health & Fitness Operations by Sep 2029
- Convenience Store by September 2019
- with Amphitheater by October 2019
- with Library by October 2019
- with Laundry by November 2019
- Gift & Celebrations by December 2019
- Conference Level by December 2019 - Hit a monthly revenue generation target of (50% weightage)
- INR 1.29 Cr from Food court operations by Mar 2020.
- INR 3.6 lakh revenue from Sports Courts by Mar 2020
-INR 58 lakhs from Amphitheater operations by Mar 2020.
- INR 18 lakhs from Conference facility operations by Mar 2020.
- INR 1.5 lakhs lakhs from Creche operations by Mar 2020.
- INR 11 lakhs from Convenience Store operations by Mar 2020.
- INR 6 lakhs from Exclusive Club operations by Mar 2020.
- INR 2.97 lakhs from Gifts & Celebrations operations by Mar 2020.
- INR 1.66 lakhs from Library Operations by March 2020. - Branding & Licensing (10% weightage)
- Create a food court operations brand > logos, brand guidelines, signage guidelines, uniforms, branded CCG by Aug 2019
- Create Orize Bazaar brand > logos > -packaging by Sep 2019
- Create Orize Health & Fitness Branding > uniforms by Sep 2019
- Take required content display permissions & OTT platform by Sep 2019
- Obtain Liqour Serving License by Oct 2019
- Obtain Food court OC under Orize by Sep 2019
- Obtain RERA Broker registration for Orize by Sep 2019 - Commission a mobile app based platform for transactions, create
required physical infrastructure , achieve 100 % digital purchases (20% weightage)
Milestone 1
1. Food Court Aug 2019
2. Convenience Store Aug 2019
3. Sports Court Jul 2019
4. Carpool Aug 2019
Milestone 2
1. Exclusive club by Sep 2019
2. FM & PM Services Sep 2019
3. Security
4. Parking Management
5. Access Control
Milestone 3
1. Amphitheater Sep 2019
2. Creche Sep 2019
3. Health and Fitness Sep 2019
4. Laundry by Sep 2019
Milestone 4
1. Gifts & Celebration Nov 2019
2. Concierge Nov 2019
3. Library Nov 2019
4. Conference Level Nov 2019
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