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Status: Closed — this petition is no longer accepting signatures.

NO MORE TBD VENUES FOR ANY OPEN TOUGH MUDDER

NO MORE TBD VENUES FOR ANY OPEN TOUGH MUDDER

Closed — 37 supporters Verified

Final supporters

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modular h.
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CJ V.
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Jeff
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joe k.
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Matt M.
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Dan
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Someone
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Nanci L.
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Brian S.
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Tim R.
+27 more
MH
Started by Matthew Haber 13 years, 7 months ago
We the loyal customers of Tough Mudder are displeased with the way registration has been handled in the case of venues To Be Determined. You have not given people the opportunity to lock in prices at the lowest rate and events in as little as 3 months away still do not have a venue listed. Currently in the 2013 schedule of events there are a total of 21 out of 52 events with no venue, and 18 of these events are open for registration. This means 35% of open events have no venue. This practice must end, people need to know where to go to make travel plans, request time off from work, as well as train if they are going to do an event. Please open your eyes Tough Mudder, you have had enough catastrophes with parking, traffic, and other mishaps that having to eventually cancel or move an event because you couldn't secure a venue isn't something you need added to the list. You owe it to your customers who have signed up for these events an explanation why their event has no venue and let them know you are working on it as well as what you are doing to avoid the problems in the past. Events with no venues Boston Philadelphia Virginia Beach UK - London South Oregon SoCal Summer Montreal Tahoe Summer Australia - Sunshine Coast Pittsburgh Wisconsin UK - Yorkshire St Louis UK - North West Tri-State Kentucky Australia - Perth Germany - Berlin (Pre-register) Charlotte Tampa (Pre-register) San Diego (Pre-register)

Updates

February 6, 2013

Still haven't heard a single peep from them despite the list of TBD venues staying exactly the same which is just so frustrating when I think about the logistics of booking flights. I keep getting messages from people who are just as confused and annoyed as I am about the whole lack of transparency situation so honestly it feels like we are all just shouting into a void at this point while they take our money without giving us a location.

3 Comments

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Mike Fleming
13 years ago Featured

How am I supposed to book a flight or hotel when I have no clue where the race is actually happening? Ridiculous way to run a business.

D
Dave Thompson
13 years ago Featured

Total mess. Cant train properly if I dont know the terrain either. Get a venue set before taking our money.

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Sarah Lowe
13 years ago Featured

Seriously. I have to request off work months in advance for my job and this is just a total guessing game. figure it out already.