MyPhone needs to Rectify the Agua Rio Problems and Explain How it is Going to Do So

so what's the point of this petition? if you just invested on a branded phone, then you won't be ranting like this.... tsk

marc jennel riparip

Explain!

Hey, thanks for dropping by. If you’ve landed here, it must mean you’re serious about getting our message across to MyPhone which we believe sold us a product (MyPhone Agua Rio) which could be better than what it was when they released it or just want to be clarified and is expecting MyPhone to break its silence and explain why two variants of the same model/product have been released to the consumers with one being inferior compared with the other one. Salamat. Either way, you have our gratitude. After all, this petition is not limited to us who got the MyPhone Agua Rio released units with the v.1.11 (S5500-8-1.0-RT-IFKG) but also to the ones who got the v.1.06 (S5500-8-1.0-RT-IFKA) [Enclosed codes are probably for hardware coding, thus the units are really different from each other]. Okay so a bit of a history. MyPhone (MP) released the Agua Rio model of smartphone (Android 4.2.2 jellybean) on their product launch on April 4, 2014. The launch could’ve been scheduled on April 1 as many who bought the units first now realized. It was an April Fools day extension, it turned out as many felt fooled by MP when a few days after the launch a new version (which we now know is different software-wise and hardware-wise). What is the fuss about if it’s the same model? Yes, it’s still Agua Rio, but the new version (came with 1.06 March H03 kernel) is very different from first released version (came with the v.1.11 February H02 kernel). Rio owners now realized even the hardware code? Of the units are different from each other. So what’s the fuss about? It turned out the newer version/release is much smoother, faster and better in actual performance. In paper they are the same as they have the same specs, but in reality, they are two different bananas. So, the fuss is about paying for the product that we know could perform that well 9v1.06) but getting an inferior one (v1.11). And this is what we get? We, the ones who supported and promoted Rio after buying it on the first day

Replacing the old unit to the new one or refund. I prefer the replacement. Myphone is really unfair with their costumer they released their product with two different hardware and software with same price. Such merciless

Refund or Unit replacement.

bilis malobat.. twice ako nag chacharge everyday!!

We need replacement for our Rio v1.11 with a new Rio v1.06, if not we need refund...

this is not how the hardware performs, and there should only be one ( 1 ) model of Rio

releasing 2different version is so unfair snce we paid the exact same amount. frm the old models. please give us consideration.

equal performance of 2 different version

please explain...

Unite

FIX THE LAGGY UI AND SOME SOFTWARE LIKE YOUTUBE FRAME SKIP

I just hope the brilliant minds who created these RIOs will find a resolutions to everyone's concern.

I'm a big fan of MyPhone but this one really sucks.

agree we need explanation

Selling an inferior product is one thing..but selling another product with a different hardware and performance to the inferior one and branding, naming it and selling it as the same product is another...The company is not even admitting to the fact that they are selling two different products under the same name and brand which would mean that this is purely intentional to deplete the inferior items first before rolling out the improved and bug free items to the not so well informed consumers which in the end would suffer for getting the inferior product. We got deceived by My|Phone and they need to answer our concerns!!!

Fairness would be the simplest word about my concerns with this phone. In the Consumer Act Law, Article 2 Outline B, states that customers should be protected from unfair, deceptive and unconscionable sales techniques and practices. I think it rings abell there, my friends :) That statement saysbit all.