Kristian Hudson 0

M&S - Send us our footstool’s

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Today Saturday 30th January 2021 a number of honest and loyal customers entered into a binding contract with Marks & Spencer for a Harper Small Footstool which they advertised on their website. Marks & Spencer sent out email confirmation's (clarifies the order acceptance after checks for no error's on the order) notifications on said customer accounts and took monies of £1 for each footstool purchased.

M&S have now decided to cancel the order's on the grounds of "technical error" or "software error". We have confirmation from our banks that you took the money and now have our money as there are debit authorisation codes to prove this.

M&S have now removed the post entirely from their website as if it never existed.

Do not blame us for your failed system's or pricing error's or whatever excuse you wish to bring upon us. M&S accepted the order's as a binding contract, the money they agreed to accept and be in receipt our our fund's. We will not give up our fight until justice prevails,they have broken their own Terms & Conditions ("Acceptance of your order" paragraph 5)and a binding contract with us the consumer, for refusing to supply the above mentioned footstools.

Accept responsibility for your failed action's and despatch what wepurchased and now own according to eye's of the Law. Your name will not be cleared as a leading UK retailer until you rectify this shambolic blatant disregard for e-commerce customer service and unlawful behaviour. If you as a consumer, like me, want justice please voice yourself. Marks & Spencer, send the promised footstools to those that have rightfully paid now.

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