Haven't had Summit install yet. We keep pushing back our install date because of the horrific results the Miromar community is having with Summit!
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tim pobuda
4 years ago
Featured
cannot sign up for summit with current problems, have three people that need reliable internet and service for work
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Harold Painter
4 years ago
It took 3 appointments to finally get the 2nd install. Summit cancelled 2times!! Had the final install on 2-11-22 it took 2 guys almost 4 hours, but it got done. Since then the service has cut out on 3 nights during prime time !! It says error code 767 and when you call the number they know they have a problem and are working on it!! With no timetable to resolve it!! Now today 2-18-22 we are getting an error that says “no network connection” you go to system and it turns the internet connection off by itself. It has happened 3 times this morning. We pay HOA for this terrible service - I paid xfinity for 1-1/2 months because summit canceled on me twice and yes fill out the paperwork to get some money back!! Just give me reliable service like I had !!
BTW on the first install of the fiber optic they put a screw in the service box and ran it all the way thru the wall into my hallway. I did not complain about it-I just fixed it !!
This has been a real pain from the start - for bad service!! Seems as Miromar is saving a lot of money without lowering our HOA - at our expense!!
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Michael Konikow
4 years ago
Absolute Greed and disregard for the residents with no due diligence.
With you 100%
Haven't had Summit install yet. We keep pushing back our install date because of the horrific results the Miromar community is having with Summit!
cannot sign up for summit with current problems, have three people that need reliable internet and service for work
It took 3 appointments to finally get the 2nd install. Summit cancelled 2times!! Had the final install on 2-11-22 it took 2 guys almost 4 hours, but it got done. Since then the service has cut out on 3 nights during prime time !! It says error code 767 and when you call the number they know they have a problem and are working on it!! With no timetable to resolve it!! Now today 2-18-22 we are getting an error that says “no network connection” you go to system and it turns the internet connection off by itself. It has happened 3 times this morning. We pay HOA for this terrible service - I paid xfinity for 1-1/2 months because summit canceled on me twice and yes fill out the paperwork to get some money back!! Just give me reliable service like I had !! BTW on the first install of the fiber optic they put a screw in the service box and ran it all the way thru the wall into my hallway. I did not complain about it-I just fixed it !! This has been a real pain from the start - for bad service!! Seems as Miromar is saving a lot of money without lowering our HOA - at our expense!!
Absolute Greed and disregard for the residents with no due diligence.