During the January 2025 historic snowstorm, Milton Water System failed to communicate with their customers about water being shut off, why it was shut off and about boil water advisories due to their antiquated way of doing business. Their lack of a customer facing website, social media pages, text message system, email message system and other modern communication tools and online bill payment systems employed by every other municipal utility severely effected their ability to communicate with customers about boil water advisories which poses a serious public health issue. This petition aims to send a clear message to those in charge of Milton Water System that they MUST modernize their systems and bring them into the 21st century. Their customers deserve and demand more, clear, and advance communication from them about emergency situations such as those described above.