Service has been inconvenience from the start of the year, airplane mode and Bluetooth hacked
A
Anonymous
8 years ago
Too long a story. Suckered in under a promo. Rep insured me i could get it and have my second month free. No promo came through but eligible. Supervisor of customer service was rude. Hung up on me. I explained my concern when i switched and was insured everything would go as planned. Now im struggling with customer service, rebate, and wairing on a call from regional.
S
sherley
8 years ago
no service disabled daughter in home no refund
M
Michael HUSTON
8 years ago
Witless service over federal broadcast towers on American soil contact me! Ge
M
Michael smith
8 years ago
I paid 60 a month for unlimited everything but only got partial service then when I was talking to their customer service was very rudely blown off and told it's mh choice to sue so here I am ready to sue
B
Benjamin Boyer
8 years ago
Their promised 4G network doesn't work as promised. If you aren't using wi-fi then calls will drop and internet and app usage will slow to a crawl or possible lock up your phone. Would like to get the $205.91 that I spent on their phone and 2 months of service with bad quality and even worse customer service. When there is a problem and I talk to a customer rep, they all give me different excuses as to why my phone and/or service isn't working. They just can't give me a straight answer as to what went wrong, it's always this or that and I got fed up and dropped their service.
A
Anonymous
8 years ago
I told them this was bound to happen especially in North Carolina I have information that is quite relevant
R
Rasheen Graham
8 years ago
My phone doesn't work right I bought 5 6 phone already and I'm not doing nothing about it so I need to sue it will sue them
P
PAULINE JONES
8 years ago
yes and harrassment and retaliation should be included in this lawsuit.
A
Anastasia Mahone
8 years ago
I bought a phone the first day it was broken. It has been almost a month they have not replaced my phone they will not refund my money my phone does not work properly. The speaker doesn't work I'm not getting my messages and I'm a kidney patient and nobody cares. All I want is my money back so I can go elsewhere and they won't even honor that. I'm waiting on problem solvers to call back as we speak.
D
Diedre Jones
8 years ago
Metro PSC is attempting to charge me 1300 for a $631.00 phone
M
Mahogany B
8 years ago
They keep "blacklisting" my card and trying to get me to pay $3 in order to pay my bill. I asked why my cards were blacklisted, they could not give me an answer and said that it would be removed. From what I saw online, this is happening to several people to try to force people to pay the extra $3 to pay their bill. They also sold me a broken phone and refused to take it back two days after my purchase since I had talked on it for more than an hour. They were supposed to send me another from the warranty and never did. They are wanting me to pay my bill but I have to wait until they release my card from their "negative file" but they have yet to give me a reason as to why it was added.
M
Michelle Rose
8 years ago
I was ponced on because she the po
N
NicoleTinker
8 years ago
Featured
They advertised for a year that they would not slow my data "like those other companies" then did exactly that. Also I received a ZTE phone from them and they want to charge me to get another phone in spite of the security risk they put me in
A
Anonymous
8 years ago
Phone keeps dropping just so I can keep buying new phone every few months
A
Anonymous
8 years ago
We have had MetroPCS service for 3 years now. Last phone became slow and dropped signal. So went and bought another phone. Less than a week after getting it, the phone started dropping signal and calls out of no where. So have to restart the phone. It got to where retarting nor removing the battery helped. Called customer service and they helped with resetting the phone. That worked for about a day. So now dealing with having to restart the phone to have sound on videos, to get any kind of notifications, to send or receive messages or calls. It drops WiFi also. Have taken it back to the store I bought it from for them to fiddle with and say hopefully that will help. But it never does and they are unwilling to help in any way. Just suggest I buy another phone. Had insurance on our phones at first but was told about a year and a half later that it doesn't pay for fixing nor replacing the phones. So I was like what does it pay for then and immediately told them to take that off my account. Looking through Google today a see where some stores are selling refurbished phones. Which is a bunch of crap especially when they don't work at all!! The only reason we haven't changed carriers is because we don't have the money to do that.
L
Larry
8 years ago
A lot of issues internet not working properly drop calls.
D
Diane Crawford
8 years ago
Very misleading services by metropcs for credits,defective products sold by their retailers
W
William Skinner
8 years ago
Featured
I fell for the free phone lie and now I want my device unlocked and they are questioning me a paying customer about why I want my phone e unlocked theyre holding my device hostage and I'm not in a contract.Theyve violated theyre own unlocking policy and I would like compensation
Service has been inconvenience from the start of the year, airplane mode and Bluetooth hacked
Too long a story. Suckered in under a promo. Rep insured me i could get it and have my second month free. No promo came through but eligible. Supervisor of customer service was rude. Hung up on me. I explained my concern when i switched and was insured everything would go as planned. Now im struggling with customer service, rebate, and wairing on a call from regional.
no service disabled daughter in home no refund
Witless service over federal broadcast towers on American soil contact me! Ge
I paid 60 a month for unlimited everything but only got partial service then when I was talking to their customer service was very rudely blown off and told it's mh choice to sue so here I am ready to sue
Their promised 4G network doesn't work as promised. If you aren't using wi-fi then calls will drop and internet and app usage will slow to a crawl or possible lock up your phone. Would like to get the $205.91 that I spent on their phone and 2 months of service with bad quality and even worse customer service. When there is a problem and I talk to a customer rep, they all give me different excuses as to why my phone and/or service isn't working. They just can't give me a straight answer as to what went wrong, it's always this or that and I got fed up and dropped their service.
I told them this was bound to happen especially in North Carolina I have information that is quite relevant
My phone doesn't work right I bought 5 6 phone already and I'm not doing nothing about it so I need to sue it will sue them
yes and harrassment and retaliation should be included in this lawsuit.
I bought a phone the first day it was broken. It has been almost a month they have not replaced my phone they will not refund my money my phone does not work properly. The speaker doesn't work I'm not getting my messages and I'm a kidney patient and nobody cares. All I want is my money back so I can go elsewhere and they won't even honor that. I'm waiting on problem solvers to call back as we speak.
Metro PSC is attempting to charge me 1300 for a $631.00 phone
They keep "blacklisting" my card and trying to get me to pay $3 in order to pay my bill. I asked why my cards were blacklisted, they could not give me an answer and said that it would be removed. From what I saw online, this is happening to several people to try to force people to pay the extra $3 to pay their bill. They also sold me a broken phone and refused to take it back two days after my purchase since I had talked on it for more than an hour. They were supposed to send me another from the warranty and never did. They are wanting me to pay my bill but I have to wait until they release my card from their "negative file" but they have yet to give me a reason as to why it was added.
I was ponced on because she the po
They advertised for a year that they would not slow my data "like those other companies" then did exactly that. Also I received a ZTE phone from them and they want to charge me to get another phone in spite of the security risk they put me in
Phone keeps dropping just so I can keep buying new phone every few months
We have had MetroPCS service for 3 years now. Last phone became slow and dropped signal. So went and bought another phone. Less than a week after getting it, the phone started dropping signal and calls out of no where. So have to restart the phone. It got to where retarting nor removing the battery helped. Called customer service and they helped with resetting the phone. That worked for about a day. So now dealing with having to restart the phone to have sound on videos, to get any kind of notifications, to send or receive messages or calls. It drops WiFi also. Have taken it back to the store I bought it from for them to fiddle with and say hopefully that will help. But it never does and they are unwilling to help in any way. Just suggest I buy another phone. Had insurance on our phones at first but was told about a year and a half later that it doesn't pay for fixing nor replacing the phones. So I was like what does it pay for then and immediately told them to take that off my account. Looking through Google today a see where some stores are selling refurbished phones. Which is a bunch of crap especially when they don't work at all!! The only reason we haven't changed carriers is because we don't have the money to do that.
A lot of issues internet not working properly drop calls.
Very misleading services by metropcs for credits,defective products sold by their retailers
I fell for the free phone lie and now I want my device unlocked and they are questioning me a paying customer about why I want my phone e unlocked theyre holding my device hostage and I'm not in a contract.Theyve violated theyre own unlocking policy and I would like compensation
Kavoris King