Was just informed after receiving an extra bill that my $1 cap on excess mobile charges only apply once they receive the data, and that my parenting skills are questionable for the 14 &15yr old kids using the service, now there's an outright insult by a rep who was more interested in voicing his opinion than resolving my issue.
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Emily Robinson
11 years ago
Featured
iinet made a huge error and is somehow either double billing me, or has added someone else's services to my account. They are also refusing to provide me with the full note details on my account.
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Cam Neville
11 years ago
I have been without internet for 8 days so far and have no answers as to why. Please explain and give me some straight answers.
J
josh curtis
11 years ago
didnt receive callback for non activated mobile sim - still on old plan despite csrs leaving notes on account.
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Robert Ashman
11 years ago
iiNet used to have fantastic Customer Service Representatives, the peoplke they now have sound like they are working in a Telstra Mumbai call centre. What has become of iiNets previous great CSRs?
S
Stacey Bishop
11 years ago
iiNet's terrible customer service is the worst I have come across.
A
Amanda Short
11 years ago
I'm a year twelve student who has a LOT of homework due very soon, and I can no longer do any work in in
L
Lynda Watson
11 years ago
Lately, iiNet's service is absolutely dreadful.
R
Renee O
11 years ago
I work in social media and content creation- I can't upload anything anymore- it's pathetic! Causes me stress with my business.
C
Cindy Taylah
11 years ago
Please help me I am losing business by the minute!
M
Melanie Moran
11 years ago
I would like to make a complaint about iinet and can be contacted at [email protected]
T
Tracey Jamieson
· petition starter
11 years ago
I wish to make a complaint about iiNet and can be contacted on [email protected]
C
Cheryl Short
11 years ago
We will be without internet services for 1 week following a fire and I have a year 12 student, not happy!!!!
Was just informed after receiving an extra bill that my $1 cap on excess mobile charges only apply once they receive the data, and that my parenting skills are questionable for the 14 &15yr old kids using the service, now there's an outright insult by a rep who was more interested in voicing his opinion than resolving my issue.
iinet made a huge error and is somehow either double billing me, or has added someone else's services to my account. They are also refusing to provide me with the full note details on my account.
I have been without internet for 8 days so far and have no answers as to why. Please explain and give me some straight answers.
didnt receive callback for non activated mobile sim - still on old plan despite csrs leaving notes on account.
iiNet used to have fantastic Customer Service Representatives, the peoplke they now have sound like they are working in a Telstra Mumbai call centre. What has become of iiNets previous great CSRs?
iiNet's terrible customer service is the worst I have come across.
I'm a year twelve student who has a LOT of homework due very soon, and I can no longer do any work in in
Lately, iiNet's service is absolutely dreadful.
I work in social media and content creation- I can't upload anything anymore- it's pathetic! Causes me stress with my business.
Please help me I am losing business by the minute!
I would like to make a complaint about iinet and can be contacted at [email protected]
I wish to make a complaint about iiNet and can be contacted on [email protected]
We will be without internet services for 1 week following a fire and I have a year 12 student, not happy!!!!