Kenyans against sub-standard services by GOTv Kenya. Let's compel them to change/improve
11 Comments
A
Anonymous
10 years ago
Very poor service from GoTV
A
Anonymous
10 years ago
Worst service ever and now they've added prices it's a con game! It's keep on telling me that the decorder is running on an outdated software every time I switch it on !! Even after letting it 'upgrade' for 10 minutes! How bogus!
J
John Njuguna
10 years ago
Featured
Poor service,why expect me to pay to Safaricom through clearing the error code all the times I make my monthly charges?Why so few international live matches?Same stations repeated yet you claim you have over 100 channels.Documentary Programmes keep on being repeated over and over again .Too much for too little at Ksh.849/-.Staff don't seem to know what is on offer on which package.Making calls costs a lot and so much inconveniences......etc etc.
L
Lydiah mwaniki
10 years ago
I stopped paying my subscription about 5 months ago due to poor services... Should speak to how dissatisfied I felt...
N
Nyokabi
10 years ago
Featured
Pathetic Customer Service. Customer Care agents all sign off as KeV meaning you can't know who you are dealing with. Premium Channels keep on disappearing. When you complain, they tell you to adjust your antenna as if you should spend your entire time climbing up and down adjusting antenna.
F
Fredrick
10 years ago
No value for my money. I regret big times. And always showing past programmes unless it's news,coupled with countless repetitions.
A
Anonymous
10 years ago
Poor customer services
B
Baba Chelsea
10 years ago
We need better services
M
Mary mulami
10 years ago
Fees up by your poor customer service, you need to change otherwise we won't entertain you any more
M
Martin Magu
· petition starter
10 years ago
You are very correct @Alfred Kamau. Its high time they up their GAME
A
Alfred kamau
10 years ago
Pathetic services and then you will claim Chinese are all over flooding your market and stealing your clients.
Very poor service from GoTV
Worst service ever and now they've added prices it's a con game! It's keep on telling me that the decorder is running on an outdated software every time I switch it on !! Even after letting it 'upgrade' for 10 minutes! How bogus!
Poor service,why expect me to pay to Safaricom through clearing the error code all the times I make my monthly charges?Why so few international live matches?Same stations repeated yet you claim you have over 100 channels.Documentary Programmes keep on being repeated over and over again .Too much for too little at Ksh.849/-.Staff don't seem to know what is on offer on which package.Making calls costs a lot and so much inconveniences......etc etc.
I stopped paying my subscription about 5 months ago due to poor services... Should speak to how dissatisfied I felt...
Pathetic Customer Service. Customer Care agents all sign off as KeV meaning you can't know who you are dealing with. Premium Channels keep on disappearing. When you complain, they tell you to adjust your antenna as if you should spend your entire time climbing up and down adjusting antenna.
No value for my money. I regret big times. And always showing past programmes unless it's news,coupled with countless repetitions.
Poor customer services
We need better services
Fees up by your poor customer service, you need to change otherwise we won't entertain you any more
You are very correct @Alfred Kamau. Its high time they up their GAME
Pathetic services and then you will claim Chinese are all over flooding your market and stealing your clients.