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The subscription rates are finally being reviewed after this long struggle. It has been exhausting to push against such a large company but the pressure from your signatures forced them to act. Keep checking your statements to ensure these changes are actually applied.

September 27, 2015

Kenya consumers need answers from DSTV on high subscription costs

Kenya consumers need answers from DSTV on high subscription costs

🏆 Won — 3,281 supporters Verified

Final supporters

B
Buhiri
M
Muriithi K.
M
Metito O.
S
Someone
S
Someone
G
Geoffrey K.
A
Aditya N.
Z
zhara
P
patrick s.
K
Kerigo O.
+3,271 more
CK
Started by Consumers Federation Kenya 11 years ago

No question, Kenya is a key market for the South Africa based MultiChoice. Kenyans love the English Premier League. Their two sons Wanyama and Origi play in EPL.

Kenyans also love the West Africa "Naija" movies. MultiChoice Kenya is owned 40% by the national broadcaster, KBC.

When GTV existed, DSTV Kenya rates were reasonable. Since competition collapsed, monthly subscriptions have hit the roof. Excuses from DSTV blame it on the foreign exchange rate - over a depreciating shilling.

But that is the tip of the iceberg. A closer look at the Premium bouquet pricing in South Africa and West Africa is 699 Rands compared to an equivalent 1206 Rands (at the rate of R1 to Sh7.8).

The 2015/16 EPL has turned into a dull moment for tens of thousands of DSTV subscribers whose package #SS3 does not have #SS5 activated. Even Premium subscribers with Walka can no longer access #SS5.

As such, Calling on all DSTV consumers in Kenya. Even if you can afford, please sacrifice for the rest of Kenyans consumers #BoycottDstvKE renewal for the month of September until we receive answers.

Sign our petition now and support our campaign. Donate, if you can, as low as Sh20 to our Mpesa paybill 978610. You may call us on +254715555550 or email us: [email protected]. Thank you.

Sincerely,

COFEK Team



Updates

Reached 1,000 supporters

September 3, 2015

September 2, 2015

The silence from the company remains deafening while we continue to pay more for fewer options. I am spending my time tracking the price discrepancies across borders because the excuses they give us do not hold up to scrutiny.

Reached 100 supporters

September 2, 2015

September 2, 2015

The grind to reach one thousand signatures has been exhausting and progress feels slower than I hoped. We need to push harder right now because our leverage in this fight depends entirely on the size of this list.

2,534 Comments

N
Nicholas Mwaura Ngugi
11 years ago Featured

The Dstv rates are too high and yet they have reduced the sports content such as the Bundesliga and Serie A. Reduce the rates consumerate to the content offering. We are all Africans regardless of our nationality, hence the rates should also reflect same.

L
Levis Wafula
11 years ago Featured

I am no a Dstv subscriber, but the hike will translate to a hike in refreshment prices at where I go to watch epl games (a habit that is about to be an expensive one). I also would like to see companies reducing prices when the Shilling improves.

H
Hezron Muriuki
11 years ago Featured

DStv is misusing its dominance by arbitrarily adjust prices to suit their own needs. It is unfortunate that they refuse to do the same when the situation favours theirs subscribers. They should now be forced to resell content like what happened in Nigeria

6
60sChildBornInThe80s
11 years ago Featured

I support the petition. The 2nd increase within the same FY is unjustifiable, yet we still continue to endure poor experince (multiple E16 and such like errors including poor reception/scrambled signal during the slightest downpour ) and repeated content.

K
Kisiangani Emmanuel
11 years ago Featured

First, DSTV only increased their charges this April 2) There are fewer channels on DSTV Kenya compared to South Africa's yet we pay more 3)Why can't DSTV Subscription Be On Pay As You Use Basis? Some of us only watch evening news and soccer on weekends

E
Enock magori
11 years ago Featured

DSTV has abused its market dominance. Time has come for us to stop this behavior. We need to pay the same rates that South Africans are paying. Also, DSTV shouldn't be allowed to have exclusive rights to air EPL matches. We need competition.

B
Buhiri
10 years ago

DSTV SUCKS.BEIN SPORTS HELPPPPPPPPP!!!!!!!

M
Muriithi Kelvin Muthomi
10 years ago

I petition!