To Merchant Technologies team / Seller Help / Whom it may concern at Amazon.com, Inc: It has come to our attention that Amazon.com, Inc. is in the process of stopping sellers from requesting manual disbursements every 24hrs. Originally back in the Summer of 2011 Amazon.com, Inc. notified sellers on it sites that this feature would be removed on Individiual Sellers accounts only. Pro-Merchant accounts would still continue to have manual disbursements every 24hrs. This plan was then later put on hold by Amazon. Now however (since October 30 2011) it has come to light that when signing up, all new sellers are being brought on to a single selling platform with options of sell a little and sell a lot. Both options do not allow manual disbursements every 24hrs.
In addition, New Sellers are being told that their accounts will be automatically settled every 7 days, however its now come to light that this isn't completely true to the word. On the their settlement dates, disbursements are being "failed" and Seller's funds are being held in "reserve", the excuses then given by Amazon when contacted are leaving the Sellers confused, upset and without access to their funds for drastically longer periods than anticipated or originally indicated/stipulated by Amazon.
Existing sellers will also be brought into line with this new Disbursement policy and so will also have their manual disbursements button removed over time regardless of the selling platform they are on.
As it stands, it takes 6-10 business days for funds to arrive into bank accounts after disbursemnt, so then the new Disbursement policy would only greatly delay this process further causing inconvience and stress to many sellers wishing to have access to their funds for credit line purposes etc. We wish Amazon.com, Inc. to see how removing the manual disbursemnt button along with the introduction of the new policy would take away much control enjoyed by its Sellers and in understanding this, reconsider their policy change. We, the undersigned exisiting sellers, new sellers and prospective sellers on Amazon.com, Inc website including it's different versions for different countries request that the original Disbursement Policy of pre October 30 2011 be reinstated for everyone which would also include the feature of Manual disbursements every 24hrs.
Updates
February 3, 2012
We just hit 250 signatures and the momentum is building. Take this link and post it to your professional seller forums right now. Email your Amazon account rep today and demand they keep our manual disbursement buttons.
Reached 250 supporters
February 2, 2012
December 11, 2011
We just hit 100 signatures to keep our manual disbursements. Post this link on your professional Facebook groups right now so we can hit the next target.
Reached 100 supporters
December 9, 2011
8 Comments
Small business sellers need that liquidity. 7 days is way too long to wait when you have bills to pay.
BRING BACK THE BUTTON. Seriously amazon is becoming a nightmare to work with.
I been selling for years and this makes it impossible to scale. they just want to earn interest on our money for longer.
so tired of the excuses. every time i call seller support i get a different story about why my funds are in reserve. just give us our money!
This is killing my cash flow. I need that money to restock inventory. Amazon is holding way too much of our hard earned cash.
bring it back
thanks
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To Merchant Technologies team / Seller Help / Whom it may concern at Amazon.com, Inc: It has come to our attention that Amazon.com, Inc. is in the process of stopping sellers from requesting manual disbursements every 24hrs. Originally back in the Summer of 2011 Amazon.com, Inc. notified sellers on it sites that this feature would be removed on Individiual Sellers accounts only. Pro-Merchant accounts would still continue to have manual disbursements every 24hrs. This plan was then later put on hold by Amazon. Now however (since October 30 2011) it has come to light that when signing up, all new sellers are being brought on to a single selling platform with options of sell a little and sell a lot. Both options do not allow manual disbursements every 24hrs.
In addition, New Sellers are being told that their accounts will be automatically settled every 7 days, however its now come to light that this isn't completely true to the word. On the their settlement dates, disbursements are being "failed" and Seller's funds are being held in "reserve", the excuses then given by Amazon when contacted are leaving the Sellers confused, upset and without access to their funds for drastically longer periods than anticipated or originally indicated/stipulated by Amazon.
Existing sellers will also be brought into line with this new Disbursement policy and so will also have their manual disbursements button removed over time regardless of the selling platform they are on.
As it stands, it takes 6-10 business days for funds to arrive into bank accounts after disbursemnt, so then the new Disbursement policy would only greatly delay this process further causing inconvience and stress to many sellers wishing to have access to their funds for credit line purposes etc. We wish Amazon.com, Inc. to see how removing the manual disbursemnt button along with the introduction of the new policy would take away much control enjoyed by its Sellers and in understanding this, reconsider their policy change. We, the undersigned exisiting sellers, new sellers and prospective sellers on Amazon.com, Inc website including it's different versions for different countries request that the original Disbursement Policy of pre October 30 2011 be reinstated for everyone which would also include the feature of Manual disbursements every 24hrs.
Updates
February 3, 2012
We just hit 250 signatures and the momentum is building. Take this link and post it to your professional seller forums right now. Email your Amazon account rep today and demand they keep our manual disbursement buttons.
Reached 250 supporters
February 2, 2012
December 11, 2011
We just hit 100 signatures to keep our manual disbursements. Post this link on your professional Facebook groups right now so we can hit the next target.
Reached 100 supporters
December 9, 2011
8 Comments
Ridiculous. We rely on that daily button to keep the business running. Stop holding our money hostage!
Small business sellers need that liquidity. 7 days is way too long to wait when you have bills to pay.
BRING BACK THE BUTTON. Seriously amazon is becoming a nightmare to work with.
I been selling for years and this makes it impossible to scale. they just want to earn interest on our money for longer.
so tired of the excuses. every time i call seller support i get a different story about why my funds are in reserve. just give us our money!
This is killing my cash flow. I need that money to restock inventory. Amazon is holding way too much of our hard earned cash.
bring it back
thanks
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Ridiculous. We rely on that daily button to keep the business running. Stop holding our money hostage!