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Netgem has confirmed a firmware update that addresses the bugs and compatibility issues we documented. I have verified the release schedule with their engineering team and we can expect deployment to begin shortly.

January 21, 2007

We Want A Software Upgrade For The Netgem iPlayer

We Want A Software Upgrade For The Netgem iPlayer

🏆 Won — 182 supporters Verified

Final supporters

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M B.
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pgciswpnnl
I
Ian F.
D
Denis M.
D
Denis M.
D
Denis M.
D
Denis M.
D
Denis M.
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Someone
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Malcolm C.
+172 more
Started by Anonymous 20 years, 1 month ago
As at June 2006, the website iplayer.co.uk states \"The iPlayer+ is designed to bring you a world of possibilities now, and in the future. Unlike other set top boxes the iPlayer+ has been developed to bring together entertainment and communications in one device, and to keep upgrading as new features are developed ... We are committed to continually improving the iPlayer+ and adding new features.\" There are still a number of features not working on the iPlayer, e.g. menu items which lead to web pages not viewable on the iPlayer, BBC audio switching not fully working for Wimbledon, World Cup etc, an old version of Flash, and bugs etc. Users\' comments about the iPlayer can be viewed at http://www.radioandtelly.co.uk/ under \"Equipment\" and \"Netgem iPlayer\". The petition will be sent to Netgem.

Updates

December 1, 2006

The scale of this response is sufficient to escalate our demands directly to the Netgem product management team. I am currently drafting a formal letter outlining the technical deficiencies for submission later this week.

Reached 100 supporters

December 1, 2006

6 Comments

M
Mark Ortega
20 years ago Featured

Still waiting for them to actually do what they said they would back in 06. total joke.

D
Dave Griffin
20 years ago Featured

They promised updates when I bought this thing. It is basically a paperweight now.

K
Kevin Farah
20 years ago Featured

Stop ignoring your customers. we payed good money for this box and it needs to be updated.

S
Sarah Jackson
20 years ago Featured

Fix the flash player already. Nothing loads properly and it is so frustrating.

E
Emma Mwangi
20 years ago Featured

I just want the menus to actually work. half the links just go nowhere.

J
Jason Castillo
20 years ago Featured

Wimbledon audio is busted again. Sort it out netgem!!

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