The residents of Lakeside Manor petition Windstream for one or more of the following:

1. Increase the download speeds in an expeditious manner. The download speeds are published to be around 6mbs. This is almost never the case. We ask that you upgrade equipment to a much higher rate.

2. Lower the cost in the meantime. As of now, we pay a premium price for very poor service. Even at 6mbs, the cost is not commiserate. Lower the cost so that it reflects the poor quality of service.

3. When the mbs are increased, maintain a low cost to the consumer. The prices currently do not reflect the quality of service.