The relationship
between the pediatric department of Banner University Medical Center
and community pediatricians has been deteriorating for over a decade.
This deterioration has only been accelerated by the transition of
ownership to Banner and the change in EHR to Cerner. Community
pediatricians are now unaware when our patients are admitted to the
hospital. We may receive a discharge summary at the end of the
hospitalization or we may not. We almost never receive a phone call
from the attending physician or even a resident to let us know what
is happening with our patients. As the primary care physicians for
the patients who fill the beds at Diamond Children’s we find this
unacceptable. We are asking with this formal petition that this
issue be addressed quickly and effectively. We expect the following:
-
Admission
H&P’s are to be faxed to a patient’s PCP within 24 hours of
admission
-
Discharge
summaries are to be faxed to a patient’s PCP within 24 hours of
discharge
-
Outpatient
visit notes from specialists are to be faxed to a patient’s PCP
within 1 week of a visit
-
Communication
about significant events involving our patients must be made a
priority such that when a patient’s status deteriorates
significantly or a new, serious diagnosis is made during an episode
of care (be it inpatient or outpatient), that the attending or an
appropriate resident contact the PCP by telephone to update that
physician on the status of their patient.
Years ago, it was
the intern’s responsibility to call all PCP’s when a patient was
admitted and to keep them apprised of significant events. Somehow
this task has been lost. The responsibility for someone to
communicate (be it an attending or a resident) must be reinstated
and the culture of the hospital and its physicians must change so
that it respects the importance of a primary care physician in the
care of the child and also the importance of that child to the
primary care physician.
ABOUT TIME. THE LACK OF COMMUNICATION IS DANGEROUS FOR PATIENT CARE.