As concerned residents of our community Villanova by Dubai Propertiea, we urge management to implement a clear and immediate response protocol for handling unknown individuals found within the premises.

When a resident reports a suspicious or unverified person, security should be required to respond swiftly and remove the individual from the premises unless they can verify their purpose of entry. The safety and peace of mind of residents must be prioritized at all times.

We, the undersigned, demand:
• A clear policy mandating immediate removal of unknown individuals when flagged by residents.
• Security staff training and protocols to support this action.
• Transparent reporting to the community when such incidents occur.

Let’s protect our homes and families by holding our management and security teams to a higher standard of action and accountability.