Hulu's new user interface on Roku needs rollbacked
258 Comments
A
Adrian Bishop
8 years ago
We went from being able to see a dozen options on one screen to about six, we lost our watch list, and those of us who don't intend to watch live TV are getting nothing in return. Creating the selected watch list for a comprehensive "all watch history" setting is cumbersome and time-consuming to say the least. At least give us the option to convert back to our previous interface, because this obviously was not designed for customer satisfaction in mind.
A
Anonymous
8 years ago
It's unintuitive, my watchlist is gone, it looks terrible, and it doesn't even load a show. At least my old roku 2 still has the old app that works fine. If it ain't broke don't fix it. Please change it back asap or else I will have to cancel my account.
M
Melissa tatro
8 years ago
Im about to cancel
T
Tiffany Carey
8 years ago
It sucks!!
C
Cinnamon
8 years ago
The new update is awful. Not only do I have nothing in my Watchlist and can’t watch anything (nothing will load), the color and text give me a migraine. It needs to be changed back!
J
Jennifer Denhart
8 years ago
PLEASE
V
Vickie Williams
8 years ago
This sucks cancelling if the constant buffering doesn't stop waste in money. Change it back.
M
Marcia Benson
8 years ago
Horrible. Can't find anything without hunting it up every time you sign on. Hate it. Will change to some other service rather than use this. You're going to lose major subscribers on this change.
S
stan needelman
8 years ago
The new UI is AWFUL.
A
Anonymous
8 years ago
Watchlist gone. Hate new interface
D
Dave
8 years ago
New format is bad. Nothing works. Error codes and more. So what am I paying for? This needs to be rolled back. Your CS seems to not care about so many jumping.
B
Becky Bailey
8 years ago
New interface is horrible, will be cancelling, I can't find anything anyway :(
J
Jennifer P
8 years ago
Horrible interface--confusing, annoying, and I'm seriously considering canceling my subscription over this! Oh, and I'm younger than the 55+ crowd as well & still annoyed as hell!!
D
Dena
8 years ago
Horrible new interface. Doesn't load and error message is all I'm able to get. Go back to old interface.
K
Kim
8 years ago
Do not like the new hulu at all!!!!! I go to click on something to watch and it says, having trouble loading this right now. I've tried many different shows. I am not happy at all!!!!!!
S
Suzane Watkinson
8 years ago
remember the Windows BSOD?
thats what you just did.
nothing works.
Error 3 all over the place
R
Robin Hood
8 years ago
I do not like the new Hulu platform. It was much easier to navigate before the new (improved? ) version.
C
Cheryl Miller
8 years ago
I should not have to click 5-8 times to find a show. I should not find that my Watchlist has disappeared (no, it is not in My Stuff).
M
michele
8 years ago
change it back !!!
J
Joel Ehrlich
8 years ago
This Roku user will be unsubscribing from Hulu Plus. Not interested in Live TV. New UI is a big step backwards.
We went from being able to see a dozen options on one screen to about six, we lost our watch list, and those of us who don't intend to watch live TV are getting nothing in return. Creating the selected watch list for a comprehensive "all watch history" setting is cumbersome and time-consuming to say the least. At least give us the option to convert back to our previous interface, because this obviously was not designed for customer satisfaction in mind.
It's unintuitive, my watchlist is gone, it looks terrible, and it doesn't even load a show. At least my old roku 2 still has the old app that works fine. If it ain't broke don't fix it. Please change it back asap or else I will have to cancel my account.
Im about to cancel
It sucks!!
The new update is awful. Not only do I have nothing in my Watchlist and can’t watch anything (nothing will load), the color and text give me a migraine. It needs to be changed back!
PLEASE
This sucks cancelling if the constant buffering doesn't stop waste in money. Change it back.
Horrible. Can't find anything without hunting it up every time you sign on. Hate it. Will change to some other service rather than use this. You're going to lose major subscribers on this change.
The new UI is AWFUL.
Watchlist gone. Hate new interface
New format is bad. Nothing works. Error codes and more. So what am I paying for? This needs to be rolled back. Your CS seems to not care about so many jumping.
New interface is horrible, will be cancelling, I can't find anything anyway :(
Horrible interface--confusing, annoying, and I'm seriously considering canceling my subscription over this! Oh, and I'm younger than the 55+ crowd as well & still annoyed as hell!!
Horrible new interface. Doesn't load and error message is all I'm able to get. Go back to old interface.
Do not like the new hulu at all!!!!! I go to click on something to watch and it says, having trouble loading this right now. I've tried many different shows. I am not happy at all!!!!!!
remember the Windows BSOD? thats what you just did. nothing works. Error 3 all over the place
I do not like the new Hulu platform. It was much easier to navigate before the new (improved? ) version.
I should not have to click 5-8 times to find a show. I should not find that my Watchlist has disappeared (no, it is not in My Stuff).
change it back !!!
This Roku user will be unsubscribing from Hulu Plus. Not interested in Live TV. New UI is a big step backwards.