Honour the HotPoint deal which confirmed by Argos live chat agents is not a misprice!!

Really should do this

yes Argos we all asked online chat and were told it's an offer so honour this please now

This should be honoured!!! You took our money easily!

Bought this washer dryer, Argos took 2 payments for 1 order. Rang customer services on the storecard and website was told that the price was correct and to call back tomorrow to speak to finance to have the 2nd payment refunded. Then @ 4pm receive a sms saying the orders are cancelled! Not happy.

The Sale of Goods Act 1979 states that products must match the description given to them by the seller, otherwise the buyer has a right to return the product for a full refund. A good example might be a coat sold as 100% wool that turns out to be a wool mix. The law covers not only written descriptions of goods, but also anything that is said by a sales assistant to a customer prior to purchase, and anything written on packaging materials, or on promotional materials within a store. The fact that the sales representative, employed by Argos and therefor acting on their behalf, stated that the item was not a misplace to myself on the phone and to others over live chat, then sure they should honour it.

had ordered one gutted when it was cancelled as ours is leaking, and now got to wait for refund seething.

I ordered two ! TAKE ACTION FOR YOUR ERROR ARGOS

Give us the machine

Honour your Deal. And Don't wash off people with a audio recording for cancelling ones orders your Mistake pay the price

rang up to confirm, started removing old machine for its replacement coming in, had to get the plumber back in to reattach old machine cost me £50.

I had live chat with Argos and was told it was correct price.I also called Argos and was told machine would be delivered by Friday.

Absolutely appalled it's their mistake had similar thing happened at Tescos & they honoured it! That's me done for Argos would rather pay more for something elsewhere than shop there again! Fuming with them!!!

After checking the validity of the price with live chat I then ordered the product. If it was wrong Argos why did your staff tell me it was genuine? I serious waste of my time that will lead to me shopping elsewhere in future unless you honour this deal #boycottargos

Missed out on a slightly more expensive offer from another retailer for the same machine as I was assured via live chat that the pricing was correct.

You had no problem taking our money - should be honoured!!

I asked and you told me the price was correct and not a misprice

The fact that Argos representatives provided misinformation, (be that innocently or not), which influenced peoples decision to spend a large amount of money is reason enough to get this honoured. Those that need a new washing machine at short notice will have committed all they can afford to this, and a replacement will now be dragged out due to waiting for the refund e.t.c. I believe a Washing machine is now deemed a "household necessity" And indirectly, Argos are depriving some people of this. That might sound a little extreme, but the inconvenience to them is greater than Argos might understand. Not to mention other offers that have now expired on the same/similar products that customers now can't take advantage of.

should be honoured x

poor show

Honour this Argos!!!