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Honour the HotPoint deal which confirmed by Argos live chat agents is not a misprice!!

141 Comments

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Matthew
10 years ago

Ordered this on the Argos website not a spam website but Argos now they have my money for up to 5 days not on

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Anonymous
11 years ago

this is the second time in 2weeks Argos have taken my hard earned money for a product that was either out of stock or mis pricesd. Quite frankly I am shocked that the system they have in place 1. Cannot Correctly advertise an items costs and 2, identify errors and rectify these promptly. Today I had a call apologising for the inconvenience and asking whether I wanted a 50 pound voucher of anything or 100 pound off any washer dryer. Unbelievably I was told they needed an answer immediately. Heads up Argos but some of us are busy at work and are not in a position to make instantaneous decisions. How dare you take money from my account, earn interest on it and then have the audacity to make me chose my compensation on the spot. Where are my consumer rights?

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julie dear
11 years ago

This was offered at a realistic price (even if it was wrong) and continued to be offered at the same price until monday 29th june.. we have all been treated appallingly. i have contacted citizens advice who have told me to contact trading standards. i don't want an apology, i don't want a refund, i want the washer dryer i ordered and paid for. argos are saying no contract had been entered until the item had been dispatched!! There has been many mis-priced items from argos including mobiles and every time they have refused to honour the order.. the more they get away with it the more they will do it. i have sold my washing machine and its being collected on friday. with 3 grandchildren and 2 adults living here what am i meant to do.. apologies don't wash clothes. :(

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Kelly Harris
11 years ago

Totally disgusted with how Argos have handled this. Lied about contacting us, left us without a washing machine and out of pocket and have had no contact about alternatives/response from social media "help pages" or response to email. Shocking.

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David john
11 years ago

Think we deserve something substantial

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Shaun
11 years ago

It was classed has a web exclusive... They failed to correct there pricing. In allowing other to bye the item. They stated that it was a genuine sale. Now they Screw you over with dishonour. Thank You Argos

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Anonymous
11 years ago

Come on argos... Where is my washer/dryer? Or gift card voucher, It's your fault. I need to wait 5days to refund my money? This is not right...

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Declan Gilbody
11 years ago

Terrible

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N Sweeney
11 years ago

Argos should have taken this one on the chin and swallowed their screw up.

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Karen poole
11 years ago

Argos should honour the price.

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Yasin
11 years ago

I rang the, up and they confirmed its not a pricing error!

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Anonymous
11 years ago

I ordered this item and payment was taken. 3 days later I get cancellation. Will take another 5 days to get credit back on my card

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John Havord
11 years ago

Hope Argos do the decent thing. Misprice I can understand but confirming, via live chat, is just plain lying!

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Alan williams
11 years ago

Feell let down again by a company offering something then taking it away.i wonder how much interest they earn!!

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Jeremy
11 years ago

We've been lied to, cheated and made to feel like we are ones being awkward. Where's my F'ing WASHING MACHINE!!!!

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justyna boszko
11 years ago

Live chat said it was not a mispice

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imy
11 years ago

Argos need to honour the price...wild goose's

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THE D
11 years ago

lol at people getting so worked up over a pricing error. Get a grip!

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Anonymous
11 years ago

I also had mine refunded due to a.price error even though I was told via live chat it was the correct price.

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Ben dear
11 years ago

I think this is totally wrong if you advertise an item at a certain price and a customer reserves it it should be honored it's there muck up not the customers and the old rule the customer is always right comes to mind