
Formal Complaint Regarding Reduced Services and Standards


As Members of Nuffield Health the Oxfordshire Health and Racquets Club, we the undersigned hereby express our deep concern regarding the recent decline in services and overall standards at the Club including:
• The removal of all evening classes from Studio 2.
• The relocation of some classes to the Conservatory space.
• The removal of high impact classes during the daytime.
• Ongoing limited access to services, including but not limited to, Creche and Beauty services, and facility concerns.
We urgently call upon Laura Pollard General Manager, Nuffield Health the Oxfordshire Health and Racquets Club to clarify the ongoing intentions of Group Exercise, significant timetable and studio changes and health and safety concerns at the Club. We request formal communications with nuffieldhealthmembersoxford@yahoo.com and or published to Member notice boards.
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