People have been asking to get the login launcher fixed since 2013 and it still hasn't happened. For a program as 'graceful' as FFXIV the login system is 'clumsy' indeed. We all pay sub fees, and would like some of the money on fixing the login system. As it stands now, during times of server congestion, the process of logging into FFXIV is ridiculous, painful, and unpredictable. Give us a launcher that a) doesn't crash b) puts us in a queue and lets us know where we stand in that queue and c) let's us know when we CAN get in. Basically, you have the duty finder system which works pretty well. We ask to wait in line, you tell us we are in the line, and you give us a couple minutes when we have a slot. Do the same for the login system and I'm sure people will be much happier.