File a class action lawsuit against Frontier Internet services
275 Comments
A
April Mann
10 years ago
Have fought the Internet service for several months. Have made multiple calls to frontier, in which they tell me it is working fine and can't find anything wrong. If it sprinkles rain outside, I wouldn't have phone service for days. I finally cancelled my home phone service. I was tired of paying for a service I couldn't use. I have tried to stick it out with the Internet issues, but I am to the point of switching that service also.
D
Donna Widman
10 years ago
Service would go off and on many times per day. And many times it would go out for days at a time.
J
Jon chester
10 years ago
Called them last night because my Internet has been down for a few days and they gave me a b.s. story on how I'm in a high demand area and I have to live with it
A
Anonymous
10 years ago
I've filed complaints with the better business bureau
S
Susan Hill
10 years ago
Terrible service. Does no good to call customer service.
K
KRIS WALDEN
10 years ago
I pay for Internet and it is out most the time I have called and complained. They know there is a problem but refuse to fix it!!!!!!!
R
Robyn Grizzle
10 years ago
Internet provider??! More like red line provider..lag provider..off most of the day almost everyday..
J
Justin Miller
10 years ago
Frontier has told me over the phone that they can't provide what they sell everybody due to the area we are in.
A
Adam Walden
10 years ago
I had to shut off my WiFi connection to sign this... Enough said
J
Jeannie webster
10 years ago
Internet drops all of the time and so slow. Our smart tv does not work well with it because of the slowness
D
David raymond
10 years ago
The service and Internet are terrible. Some of the worst customer service I have ever witnessed.
J
Justin Arnett
10 years ago
Terrible service, misleading advertising. Constant run a round from customer service.
J
Jill kahl
10 years ago
For 2 yrs service has only been enough to provide off n on for cell phones. Can't utilize a laptop let alone get Netflix or anything else. Paid for high speed that wasn't even an option where I live & they only want to credit $20, after countless calls & hours & runaround with customer service.
E
Erica Bain
10 years ago
crappy service. sells one, provides a slower.
D
Dennis Woods
· petition starter
10 years ago
Internet is horrible. Have had problems for the last 3 months. Have made multiple phone calls and had multiple techs come out and tell me they don't know what the problem is
Have fought the Internet service for several months. Have made multiple calls to frontier, in which they tell me it is working fine and can't find anything wrong. If it sprinkles rain outside, I wouldn't have phone service for days. I finally cancelled my home phone service. I was tired of paying for a service I couldn't use. I have tried to stick it out with the Internet issues, but I am to the point of switching that service also.
Service would go off and on many times per day. And many times it would go out for days at a time.
Called them last night because my Internet has been down for a few days and they gave me a b.s. story on how I'm in a high demand area and I have to live with it
I've filed complaints with the better business bureau
Terrible service. Does no good to call customer service.
I pay for Internet and it is out most the time I have called and complained. They know there is a problem but refuse to fix it!!!!!!!
Internet provider??! More like red line provider..lag provider..off most of the day almost everyday..
Frontier has told me over the phone that they can't provide what they sell everybody due to the area we are in.
I had to shut off my WiFi connection to sign this... Enough said
Internet drops all of the time and so slow. Our smart tv does not work well with it because of the slowness
The service and Internet are terrible. Some of the worst customer service I have ever witnessed.
Terrible service, misleading advertising. Constant run a round from customer service.
For 2 yrs service has only been enough to provide off n on for cell phones. Can't utilize a laptop let alone get Netflix or anything else. Paid for high speed that wasn't even an option where I live & they only want to credit $20, after countless calls & hours & runaround with customer service.
crappy service. sells one, provides a slower.
Internet is horrible. Have had problems for the last 3 months. Have made multiple phone calls and had multiple techs come out and tell me they don't know what the problem is