Fair Access

I do a significant amount of business related work at my residence and I am significantly hampered by the extreme lack performance and more-so of bandwidth. We have lines pass right by our development and do not understand why we can not get service off that.

I live in six lakes west and the internet runs under 350kbs (on a good day) download speed with only 1 device running and on in the entire house (even though the speedtest site says "1mbs" which i don't believe). This can become very problematic for me especially if i continue in the computer science/programming field since it does require heavy internet use. I would also really prefer not have to leave the house for hours on end just to do homework/home exams. Some of the classes i would have taken would be online courses, but with the speed we have I can't because our internet doesn't support streaming.

I have 4 kids all school age whom need Internet to do school work. They are being penalized because companies don't want to run cable or fios into our neighborhood. Talk about being left in the Stone Age.

We have terrible internet service in Six Lakes West!

I live in six lakes west subdivision and we have no intern we need Internet it is 2016 not 1994

James Keadle

I moved into Six Lakes West on 11 March 2016 and have yet to have a stable internet connection. I have rebooted my router approximately 20 times per day with a max speed of 1.28 mbps. The internet and service from Verizon has been the worst I have ever had and paying $70 for this type of service is unfair for the customer. I am required to complete online classes from work but unable to stream any services due to the slow speed. I am paying for the 1.1 - 3.0 DSL Plan and Verizon let me know on the first day of service that I probably would not be able to stream without excessive buffering. The many technicians that have been out to try and fix the issue have let me know that the line is rated at 1.5 mbps. Just recently I found out that Verizon had locked my internet at a max speed of 1.5 mbps and their reason was to try and keep a solid connection which of course has not worked. This issue needs to be resolved as soon as possible.

PLEASE help!! Resetting router 10 + times a day- 1.5 at best speed constant disconnects and at home business makes for misery!

I think it is very, very important that we have internet, so I don't end up using all of my data on the cell phone bill

Be fair please.

10700 Cooktown Road, Spotsylvania, VA 22553

I have the same problem TV always going out and enternet service is slow and i pay for faster service and only get the minimum because of slow outdated wireing

10421 Cooktown Rd

I live with my sister in law and the internet is always going out, this is not fair that we can't get the same strenght as the begin of block

Let's play fair Comcast and Verizon!

Help us, please!

I was a victim of not having the right services for several months, I was okay about having to move out of the area to benefit from better service.