Ford customers who ordered their Expeditions in Oct/Nov/Dec 2021 and were scheduled for March production are on an indefinite chip hold. We are seeing Expeditions that were ordered after ours now in customer hands. Based on community evidence, we believe chip installment prioritization is flawed, allowing tens of thousands of cars to bake in an open lot. Time and Value are of most importance to your would-be Ford Expedition customers. Interest rates are rising fast, which is especially meaningful for high-priced vehicles like the Expedition.

Why aren't March-produced vehicles not back on the line getting chipped before the more recent orders?

Why don't marketing representatives have more helpful information on the production delay to communicate with customers?

We demand transparency and better communication from Ford.