Enable Direct Printing on our new MFPs!
Update 16 april 2015:
Since submitting the petition with your 200 signatures we have been silent; this was because the discussion continued internally. Now is a good time to let you know what has happened and where we now stand.
After we submitted the petition, the Tafel ICT Basisdiensten discussed the petition, and sent us an email in which they described their decision not to follow up in the direction that we suggested: they decided to keep only Follow-You Printing.
Today we had a meeting with Jos Hermus and Dennis Raaijmakers; Jos is head of the Tafel ICT Basisdiensten, and Dennis is secretary and information manager for the same Tafel. We discussed at length the reasons for this choice, and whether the choice could be made differently. The situation at the end of the meeting is as follows:
* In contrast to what was thought before, it seems to be technically possible to enable a convenient form of Direct Printing _next_ to Follow-You Printing.
* The Tafel will ask the ICT services to work out whether this is indeed possible.
* Afterwards, the Tafel will rediscuss the issue.
When we hear something, we'll let you know ...
Niels and Mark
The new Multifunctional Printers at the TU/e are great in many ways. Follow-You Printing is appreciated by many people, for allowing confidential printing, and for making printing easy everywhere at TU/e.
But Follow-You Printing is also slow; it's a waste of time to stand next to the printer waiting for it, or to have to walk to the printer twice.
The print system that the TU/e has purchased for the new MFPs has the option to choose, separately for each print job or for each user account, to send the job to a specific printer ('Direct Printing'), or to print with Follow You. If you choose Direct Printing, then the job will be printed right away, and will be waiting for you when you walk to the printer.
TU/e decided to disable this option.
We think this decision was too fast. For many of us, Direct Printing is the logical and most efficient way. Forcing us to waste time with Follow-You is wasteful and frustrating.
We ask TU/e to enable Direct Printing.
(Background: before starting this petition, we of course first expressed our concerns to the responsible people in the project team that introduced the new MFPs. In their response it was indicated that in the next meeting of the project team they will discuss the experiences until now. We will offer the results of this petition ahead of that meeting, to make clear that there is a strong wish at TU/e to enable Direct Printing.
Niels Deen, ST
Mark Peletier, W&I)
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