James R 0

Empire View Building Defects

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Empire View has been plagued by a number of development issues since opening.

The way in which problems and repairs are dealt with and not fixed is ridiculously poor.

It is understood that there is a pot of money reserved for correcting any issues found following hand over of the building.

We, the residents and owners of apartments at Empire View,are gravely concerned that these problems are first, not being fixed, but that the on-going mismanagement will ultimately see the costs for fixing these problems being passed onto us through maintenance and repair charges.

Of equally key concern, is how the reserve of cash is being handled, and whether or not it has already been released to the developer.

If this is the case, this would explain the delay and reluctance for fixing problems.

Key issues:

- The building’s excessive internal heat temperature, reportedly caused by the lack of heat reflective film on the staircase wells and entrance, as well as insufficient lagging for hot water piping (taking into account the partial retro-fitting of lagging of easily accessible parts)

- The prospect that the exterior window film will in time, all have to be replaced due to technical problems (sections requiring scaffold access to repair are already evident)

- The bin store doors being unfit for purpose and that they will only last a few more years (unlike the steel rear entrance doors)

- The bike store doors being unfit for purpose and not fully secure

- The entrance system continually breaking

- The overall quality of repairs being low, thus contributing to higher refurbishment costs later needed to keep the value of out investments up

- The lack of process to get reported problems fixed, particularly given that we pay for them

These problems have been ongoing for 2½ years without successful resolution.

We the signatories of this petition here by issue a formal complaint about the way in which this has been handled. Additionally, we demand:

- A full investigation into the problems at hand, completed by October 22nd, 2014.

- A proposal as to how the issues will be fixed, delivered by October 22nd, 2014.

- A commitment to fix the the problems by a reasonable specified date, yet as a matter of priority given the delay to date

- Written assurances that First Wessex have the issues raised legally and financially covered, and that we the residents will not later be passed any of the costs to fix them

We also propose and request that a forum meeting be arranged by First Wessex to solicit any further issues or problems from residents that may need addressing. And that issues raised are quickly dealt with as part of this complaint and investigation.

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