Dear Innoventures Education,

In this current climate of salary cuts, job losses, losses to SME units and uncertainties, it is no longer feasible for families to pay such high fees for schooling, nor to pay all at once. It is a time for businesses to lead the way in offering help and support to their loyal customers and the majority of organizations have done just that. It is fantastic to see that DESS and DESSC have led the way in the education sector, by offering significant fee reductions. Many families are suffering and it is unreasonable for any business to provide a reduced service and not to reduce its fees.

Given the uncertainty that you will be able to provide full facilities and tuition, we do not believe that charging standard fees, applicable to full service, is justified. We are beginning the year with restrictions in the delivery of your services and are unsure how long this will continue.

KHDA has written that each school is free to grant distance-learning discounts. We believe that a reduction in fees, in line with the reduction of service provided, along with compassionate grounds, is called for. We are sure that you will show empathy, understanding and flexibility towards our situation. At this time, we are prepared to pay 80% of the school fees and will be able to pay this in monthly instalments to you, from the start of the school.

With best wishes