DAZN is destroying the GamePass NFL experience. Bring it back!
3,324 Comments
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Ria Sheldon
3 years ago
An extremely frustrating viewing experience that seriously detracts from my enjoyment of the game.
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Simon Williams
3 years ago
We were promised the same experience we had with the old NFL Game Pass. We have reached week 4 and the ad breaks are STILL not being removed from the full game replays. I don't want to watch or have enough time to watch the full and sometimes close to 4 hour replay - the old NFL Game Pass allowed me to watch the full replay of the Raiders game each week in just over 2 hours. So now I have to resort to watching the Game in 40 replay instead. So the exact same high price as before but for only 1/3 of the content I used to get! And to top it off, this week the Raiders @ Chargers Game in 40 replay lost sync between the video and audio, making it unwatchable during the 4th quarter. And I still haven't figured out why they automatically show the box score right next to the video without any apparent option to remove it. I have to avoid accidently looking at it by putting my hand over my screen every time I load up a game replay video. Why would anyone want to know the final stats for a game they haven't even watched yet?!
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Anonymous
3 years ago
Very disappointed by DAZN GamePass NFL
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Ed Glavan
3 years ago
DAZN has been a disaster for Game Pass. Game Pass was known for not showing the game scores - with DAZN when I open a live game, DAZN goes directly to the current stream and not the beginning of the game - so the score is on the screen!
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Daniel
3 years ago
Why don’t they cut out the commercials?! That makes no sense!
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pete malone
3 years ago
Service is awful - buffers constantly depsite being the oly thng steraming
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Anonymous
3 years ago
DAZN has represented a massive downgrade in functionality and quality compared to Gamepass. It has been unbearable to watch in Australia. It cuts out often several times each game and I need to find my place again from the beginning.
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M Total
3 years ago
How the NFL was allowed to hand over everyone's subscription details to these clowns is in need of review
What's in more need or a review is DAZN's inept service quality at increased cost.
Any question is met with a response populated by a roBOT.
Utter garbage.
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Jason Brown
3 years ago
Terrible app. In Australia, subscribed to game pass international and have had nothing but issues. Week 3 of the season and still trying to resolve issues. Last year no issues at all. 2023 why bother. How do I watch NFL in Australia. NFL treat your fans with some respect. Without the fans there is no game.
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Rafael
3 years ago
I don't understand how NFL has not been able to ensure que quality of their service. I could expecting from DAZN -very poor experience always- but NFL definitely should have ensure same quality for their customers.
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Damien
3 years ago
Massive downgrade from last few seasons of GamePass in every way. It was obvious how bad it was straight away. Wouldn't refund as they said I watched more than 15 minutes.
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Jim Allen
3 years ago
Next year I'm not paying for this cr@p. This is not what I pay GBP150 per year for.
It's more expensive than Netflix and *so much* worse.
It's way worse than GamePass has been over the last 7 years I've been watching.
If you charge top prices, you better have the best service and the best experience.
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Mark Dangelo
3 years ago
Game pass International non functional if you live in Japan on Dazn. Thanks NFL....
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Robert Sinnott
3 years ago
Long-time subscriber to Game Pass and DAZN has totally f-up the experience. I will not be renewing next year. Absolute disaster!!!
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Paul Eastment
3 years ago
Four weeks into season and nothing has improved . . . can't which a live game from the start, can't download, completed game full replays do not have the adverts removed, streaming is iffy. App is clumsy and not 'simple to use' like the old Game Pass. Will NOT be using this next season.
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Alexandre Secco
3 years ago
It is incredible how a platform that supposedly has an expertise in streaming multiple sports had the ability to destroy a product that was already done and well thought. I used to thing that the NFL Game Pass system was flawed, but that was before I used DAZN. Now, remains only good memories, specially of being able to watch a game after it was finished without the damn commercials.
C
Calvin Goodale
3 years ago
Spoiler game stats automatically come up when you try to replay a game. Very non-user friendly platform. Significant step backwards from previous NFL platform.
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Anonymous
3 years ago
What is the point of the app if you can only use in home country! Also no ability to open two games as was possible in old GamePass. Just terrible
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Peggy lane
3 years ago
DAZN is impossible to use. If I finally get one of the first games , when the game ends, I can’t get game pass to come back up and offer a choice of one of the later games.
M
Mikael Strand
3 years ago
Not able to cast from phone. Bad quality. Irritating commercial breaks. Awful customer service
An extremely frustrating viewing experience that seriously detracts from my enjoyment of the game.
We were promised the same experience we had with the old NFL Game Pass. We have reached week 4 and the ad breaks are STILL not being removed from the full game replays. I don't want to watch or have enough time to watch the full and sometimes close to 4 hour replay - the old NFL Game Pass allowed me to watch the full replay of the Raiders game each week in just over 2 hours. So now I have to resort to watching the Game in 40 replay instead. So the exact same high price as before but for only 1/3 of the content I used to get! And to top it off, this week the Raiders @ Chargers Game in 40 replay lost sync between the video and audio, making it unwatchable during the 4th quarter. And I still haven't figured out why they automatically show the box score right next to the video without any apparent option to remove it. I have to avoid accidently looking at it by putting my hand over my screen every time I load up a game replay video. Why would anyone want to know the final stats for a game they haven't even watched yet?!
Very disappointed by DAZN GamePass NFL
DAZN has been a disaster for Game Pass. Game Pass was known for not showing the game scores - with DAZN when I open a live game, DAZN goes directly to the current stream and not the beginning of the game - so the score is on the screen!
Why don’t they cut out the commercials?! That makes no sense!
Service is awful - buffers constantly depsite being the oly thng steraming
DAZN has represented a massive downgrade in functionality and quality compared to Gamepass. It has been unbearable to watch in Australia. It cuts out often several times each game and I need to find my place again from the beginning.
How the NFL was allowed to hand over everyone's subscription details to these clowns is in need of review What's in more need or a review is DAZN's inept service quality at increased cost. Any question is met with a response populated by a roBOT. Utter garbage.
Terrible app. In Australia, subscribed to game pass international and have had nothing but issues. Week 3 of the season and still trying to resolve issues. Last year no issues at all. 2023 why bother. How do I watch NFL in Australia. NFL treat your fans with some respect. Without the fans there is no game.
I don't understand how NFL has not been able to ensure que quality of their service. I could expecting from DAZN -very poor experience always- but NFL definitely should have ensure same quality for their customers.
Massive downgrade from last few seasons of GamePass in every way. It was obvious how bad it was straight away. Wouldn't refund as they said I watched more than 15 minutes.
Next year I'm not paying for this cr@p. This is not what I pay GBP150 per year for. It's more expensive than Netflix and *so much* worse. It's way worse than GamePass has been over the last 7 years I've been watching. If you charge top prices, you better have the best service and the best experience.
Game pass International non functional if you live in Japan on Dazn. Thanks NFL....
Long-time subscriber to Game Pass and DAZN has totally f-up the experience. I will not be renewing next year. Absolute disaster!!!
Four weeks into season and nothing has improved . . . can't which a live game from the start, can't download, completed game full replays do not have the adverts removed, streaming is iffy. App is clumsy and not 'simple to use' like the old Game Pass. Will NOT be using this next season.
It is incredible how a platform that supposedly has an expertise in streaming multiple sports had the ability to destroy a product that was already done and well thought. I used to thing that the NFL Game Pass system was flawed, but that was before I used DAZN. Now, remains only good memories, specially of being able to watch a game after it was finished without the damn commercials.
Spoiler game stats automatically come up when you try to replay a game. Very non-user friendly platform. Significant step backwards from previous NFL platform.
What is the point of the app if you can only use in home country! Also no ability to open two games as was possible in old GamePass. Just terrible
DAZN is impossible to use. If I finally get one of the first games , when the game ends, I can’t get game pass to come back up and offer a choice of one of the later games.
Not able to cast from phone. Bad quality. Irritating commercial breaks. Awful customer service