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Compensation

35 Comments

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Megan Whittaker
11 years ago

The best burner on my hob hasnt been fixed since February. Light fixtures havent been fixed either.

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Leqi Zhu
11 years ago

We deserve the compensation!What happened to us was not just inconvenience,it was like a disaster!

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Alicia Gnirss martinez
11 years ago Featured

The lifts have not been working, same with the lights in our toilets, and we have had water dripping from the flat above us several times, causing us to have only one useful bathroom. Plus one of our stoves has been broken for over a month, it has been reported but not fixed.

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Antoine Grignani
11 years ago

Wifi, electricity, lifts, floods, no hot water.. The list can go on. It's unbelievable!

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Luchen Xia
11 years ago

I paid a lot of money for the accommodation …but I am living in such a terrible environment!

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Yanran Wang
11 years ago Featured

Unsatisfied environment. No wifi+elevator issues+ no hot water + mice friends in room…for many time…

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gong yajiao
11 years ago

unsatisified with all inconvenience

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Ting-Chih Tsao
11 years ago

I have been stuck in the elevator for almost 2 hours once and also seen others stuck in it. The lifts and the washing machines are too broken-prone. One of the lights in my flat's hallway is always broken and it has been fixed twice yet still not working. The last thing is that there is no one who tries to keep the residence quiet after 11:00 pm since there isn't anyone at the reception after 6 pm. The warning by email afterwards is just not gonna help. Lastly, why other residence have security guards 24 hours and pay less while we don't?

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Pamela Ohlbaum
11 years ago Featured

It is a lack of respect for all of us to have to live through all these problems without any apparent real solution. We are 'captive clients' of student accommodation and King's should do something about it, given that we knew about theses residences (and applied to them) through King's !

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Mary Odette Abedrabbo
11 years ago

This is terribly a bad service for the money we pay .. we need our rights or our money back!

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Kenix Lee
11 years ago Featured

It is not only about the recent issue, which is just a sum up for all the mismanagement we had endured. I cannot count in which month of my stay that all things were working. First tow months heater no working in my flat, then broken lift for 2 weeks, broken stove for 1 months, broken lifts (again) for more than a month, random lights not working, then water leak and no lights in my flat. In short, failed to deliver the services listed in the contract.

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Anonymous
11 years ago

Bravo. Something needs to be done. I am also planning to file a formal complaint with Fresh. Thanks for putting this together.

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Juan miguel rivas del toro
11 years ago

Publicity advertised the accommodation with very high standards which differs totally from reality

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Edward Leffler
11 years ago

Keep up the steam.

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Aaliyah
11 years ago

Awful ! we need compensation.