Awful internet services from the beginning of Oct 2016. They said the issue would be fixed within the new years, now they're saying end of March. Getting 5mb/s while I'm paying for 50mb. Utter garbage.
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Anonymous
9 years ago
Awful connection issues.
PLEASE HELP
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Trevor Slack
10 years ago
Very poor service for the amount that we pay.
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julia dyer
10 years ago
Featured
We have 4 broadband users in our house- I use it for work and my eldest daughter needs it for her a level revision- she is taking her a levels in the next couple of months and needs uninterrupted access.
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Asifa Ali
10 years ago
9 Park, SE7 8EA
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Ann W
10 years ago
Constant issues with connectivity. Forced upgrade. Prices continually increasing but service reducing! Not satisfied at all.
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Tom mayne
10 years ago
Been with vm 4 weeks now and its been 4 weeks of disruption and intermittent service! Really not good enough!
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Barbara Smith
10 years ago
Aside from poor internet, My mobile signal is pretty non existent a lot of the time.
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Zdenek Dolezel
10 years ago
It is a problem when comes to work. Very unhappy :(
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Sandra Smith
10 years ago
Sick and tired of paying for a non service
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Ash Odedra
10 years ago
this is from 39 little heath
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Anonymous
10 years ago
Featured
Hi I have been a customer for 4 or more years and switched from sky as I heard virgin was faster and it is not owned by Murdoch. Have had issues on an average of 6 times each year. I have even had the box and broadband replaced as i thought it was the equipment. It is the service and all of the calls have been logged with virgin. I sometimes have to work from home and have 3 children who like to try and use the service. We pay for XL package and seems to be getting an XXSmall service. I have paid well over £5000 to Virgin and had so many problems. Please help? My friends have switched to talk talk. The community here may do the same and I am sure they would welcome bulk custom. please resolve this.
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rich cornish
10 years ago
147 kinveachy gardens, multiple broadband outages over 2016
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Anonymous
10 years ago
The service is appalling. We are suffering from constant intermittent service and can at the best of times only get signal in the rooms near the WiFi receiver.
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Nat Grove
10 years ago
Pay a massive amount of money every month for this very poor service. I'd rather have a slower internet that always works than this constant upgrading that rarely works.
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Anonymous
10 years ago
Thoroughly agree with the collective statement. Am considering switching broadband providers.
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Anonymous
10 years ago
Service has been embarrassingly poor over the years, after four separate attempts to install in the first place.
Nowhere near advertised speeds.
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Anonymous
10 years ago
Constantly intermittent. When it works it's great, unfortunately this is about 60% of the time. We pay for 100%. Needs sorting.
A
Anonymous
10 years ago
Constantly intermittent. When it works it's great, unfortunately this is about 60% of the time. We pay for 100%. Needs sorting.
A
Aseem Kumar
10 years ago
Although when it's problem free the service is good, unfortunately there are and have been too many issues with the broad band service we are receiving.
I very rarely receive the bandwidth I pay for..... Please resolve as soon as possible and improve the service
Awful internet services from the beginning of Oct 2016. They said the issue would be fixed within the new years, now they're saying end of March. Getting 5mb/s while I'm paying for 50mb. Utter garbage.
Awful connection issues. PLEASE HELP
Very poor service for the amount that we pay.
We have 4 broadband users in our house- I use it for work and my eldest daughter needs it for her a level revision- she is taking her a levels in the next couple of months and needs uninterrupted access.
9 Park, SE7 8EA
Constant issues with connectivity. Forced upgrade. Prices continually increasing but service reducing! Not satisfied at all.
Been with vm 4 weeks now and its been 4 weeks of disruption and intermittent service! Really not good enough!
Aside from poor internet, My mobile signal is pretty non existent a lot of the time.
It is a problem when comes to work. Very unhappy :(
Sick and tired of paying for a non service
this is from 39 little heath
Hi I have been a customer for 4 or more years and switched from sky as I heard virgin was faster and it is not owned by Murdoch. Have had issues on an average of 6 times each year. I have even had the box and broadband replaced as i thought it was the equipment. It is the service and all of the calls have been logged with virgin. I sometimes have to work from home and have 3 children who like to try and use the service. We pay for XL package and seems to be getting an XXSmall service. I have paid well over £5000 to Virgin and had so many problems. Please help? My friends have switched to talk talk. The community here may do the same and I am sure they would welcome bulk custom. please resolve this.
147 kinveachy gardens, multiple broadband outages over 2016
The service is appalling. We are suffering from constant intermittent service and can at the best of times only get signal in the rooms near the WiFi receiver.
Pay a massive amount of money every month for this very poor service. I'd rather have a slower internet that always works than this constant upgrading that rarely works.
Thoroughly agree with the collective statement. Am considering switching broadband providers.
Service has been embarrassingly poor over the years, after four separate attempts to install in the first place. Nowhere near advertised speeds.
Constantly intermittent. When it works it's great, unfortunately this is about 60% of the time. We pay for 100%. Needs sorting.
Constantly intermittent. When it works it's great, unfortunately this is about 60% of the time. We pay for 100%. Needs sorting.
Although when it's problem free the service is good, unfortunately there are and have been too many issues with the broad band service we are receiving. I very rarely receive the bandwidth I pay for..... Please resolve as soon as possible and improve the service