Status: Closed — this petition is no longer accepting signatures.
Final supporters
Dear sir/madam
We are signing this petition as we are all local members of a community hub in Charlton London. We are all customers of Virgin media and have individually had numerous issues with our tv and broadband services for the last 12 months. Some of us are retired, others work from home and all us pay for to use the services that we as valued customers should be entitled to.
We have decided that we should inform you of how unhappy we all are with the service that we are receiving and want to know what can be done to remedy the situation.
We hope that this situation can be resolved to our satisfation. If it is not many or all of the customers signing this petition are likely to switch collectively to another provider.
We look forward to hearing from you.
Thanks
Charlton Community Hub
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24 Comments
We have 4 broadband users in our house- I use it for work and my eldest daughter needs it for her a level revision- she is taking her a levels in the next couple of months and needs uninterrupted access.
Hi I have been a customer for 4 or more years and switched from sky as I heard virgin was faster and it is not owned by Murdoch. Have had issues on an average of 6 times each year. I have even had the box and broadband replaced as i thought it was the equipment. It is the service and all of the calls have been logged with virgin. I sometimes have to work from home and have 3 children who like to try and use the service. We pay for XL package and seems to be getting an XXSmall service. I have paid well over £5000 to Virgin and had so many problems. Please help? My friends have switched to talk talk. The community here may do the same and I am sure they would welcome bulk custom. please resolve this.
Awful connection issues. PLEASE HELP
Very poor service for the amount that we pay.
9 Park, SE7 8EA
Constant issues with connectivity. Forced upgrade. Prices continually increasing but service reducing! Not satisfied at all.
Been with vm 4 weeks now and its been 4 weeks of disruption and intermittent service! Really not good enough!
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Status: Closed — this petition is no longer accepting signatures.
Final supporters
Dear sir/madam
We are signing this petition as we are all local members of a community hub in Charlton London. We are all customers of Virgin media and have individually had numerous issues with our tv and broadband services for the last 12 months. Some of us are retired, others work from home and all us pay for to use the services that we as valued customers should be entitled to.
We have decided that we should inform you of how unhappy we all are with the service that we are receiving and want to know what can be done to remedy the situation.
We hope that this situation can be resolved to our satisfation. If it is not many or all of the customers signing this petition are likely to switch collectively to another provider.
We look forward to hearing from you.
Thanks
Charlton Community Hub
24 Comments
Awful internet services from the beginning of Oct 2016. They said the issue would be fixed within the new years, now they're saying end of March. Getting 5mb/s while I'm paying for 50mb. Utter garbage.
We have 4 broadband users in our house- I use it for work and my eldest daughter needs it for her a level revision- she is taking her a levels in the next couple of months and needs uninterrupted access.
Hi I have been a customer for 4 or more years and switched from sky as I heard virgin was faster and it is not owned by Murdoch. Have had issues on an average of 6 times each year. I have even had the box and broadband replaced as i thought it was the equipment. It is the service and all of the calls have been logged with virgin. I sometimes have to work from home and have 3 children who like to try and use the service. We pay for XL package and seems to be getting an XXSmall service. I have paid well over £5000 to Virgin and had so many problems. Please help? My friends have switched to talk talk. The community here may do the same and I am sure they would welcome bulk custom. please resolve this.
Awful connection issues. PLEASE HELP
Very poor service for the amount that we pay.
9 Park, SE7 8EA
Constant issues with connectivity. Forced upgrade. Prices continually increasing but service reducing! Not satisfied at all.
Been with vm 4 weeks now and its been 4 weeks of disruption and intermittent service! Really not good enough!
Share Petition
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Awful internet services from the beginning of Oct 2016. They said the issue would be fixed within the new years, now they're saying end of March. Getting 5mb/s while I'm paying for 50mb. Utter garbage.