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Status: Closed — this petition is no longer accepting signatures.

Change Smule Back!

Change Smule Back!

Closed — 37 supporters Verified

Final supporters

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Someone
S
Stefanie K.
J
Jade
R
Rachel B.
J
Jess
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Tim H.
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Mark
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Anna -.
A
Abigail S.
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Joelle D.
+27 more
CE
Started by C E 5 years, 1 month ago

As of September 2, 2021, the iOS version of Smule has been changed to a horrendous and difficult to use application. The current version has removed the subcategories on profiles and instead forced them all into one place. The consequences of this are innumerable but I will attempt to describe some: (1) the new “grid” view is cluttered and removes important information like singers, dates, and song information, (2) invites are no longer easily accessible, now you have to go through your entire “channel” to find them and when you do they do not show up as an invite nor do they tell you when they close or when they were opened, (3) bios are now sequestered to the only other “category” (if you could even call it that) on the profile entitled “about”, you do not see anyone’s bio by simply accessing their page, (4) gifts, a source of pride and accomplishment, are again sequestered to the very bottom of this “about” category, (5) the bookmarked invites are also in the “about” section despite them truly having nothing to do with the person other than to “watch” them, and so much more.

This is a continuous occurrence with Smule, they “fix” things that require no fixing. There was nothing wrong with the way profiles were before. The previous version had profiles with multiple neat and orderly subcategories that worked perfectly fine. This new version effectively destroys invites and achievements while simultaneously diminishing and disregarding user experience(s).

With this petition, which will be sent to the company Smule, Inc., using their readily available support email ([email protected]), that oversees all Smule applications, it is our hope that Smule will stop discrediting and diminishing user experiences and grievances and return the app to the previous version.

Updates

August 5, 2021

The feedback in the comments confirms everyone is finding the same navigation nightmare. I am currently compiling these specific complaints to send directly to their support team.

August 5, 2021

The momentum is undeniable. Smule cannot keep ignoring the frustration of their community.

14 Comments

A
Abigail Shockley
5 years ago Featured

It has messed up where I can find things plus I hate it where people can join old recordings and mess things up. My performances get ruined because of it

C
CE
5 years ago Featured

If you insist on making changes you should at least survey options to paying members. Your changes are really bad. Combining what were different categories and tabs in our profiles is making it harder to find things. Members should have a say in a redesign if it’s going to be this difficult. Why are you changing things when no one is complaining? This is absolutely ridiculous!

A
Anonymous
5 years ago Featured

I pay good money for my membership and continuing to change things that don’t need to be changed is frustrating, inconvenient, and the design is much worse and hard to find things. Change it back!

J
Jess
5 years ago

The new layout is ridiculous you cant even find invites change it!

M
Mark
5 years ago

Please change it back to how it was before.

M
Megan
5 years ago

This update is ridiculous, I can’t find any of my stuff and it makes it so much harder to find recordings

J
Jenna
5 years ago

CHANGE SMULE BACK AND GIVE US A LOG OUT BUTTON.

C
Charlotte DeOliviera
5 years ago

I would like to see smule go back to the way it was.