Changan Almajdouie Saudi Arabia Dealer Unsatisfactory After-Sales Performance

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Poor after-sales services and very high prices!!

Regular maintenance takes too long time and the number of authorized maintenance centers is limited compared to the huge amount of car sales.

I agree

الوكيل سئي جدا في خدمات بما بعد البيع لا يرتقي لما وصلت له سمعه شانجان بالسعوديه و يجب عليه ايجاد حلول لمشامل العملاء و تجاوبه مع العيوب المصنيعيه

They don't know what turqe wrench is. They just overtighten bolts as they go. Is this supposed to be a dealership act? They claim to have a "factory like maintenance".

Very poor dealer and no knowledge about car updates ( infotainment & maps )

I had problems with the authorized agent in terms of the undisciplined maintenance schedule and the very bad waiting place, where I waited for long hours in a chair as if you were in a prison without no coffee or water, and dealing is not done according to the reserved date, but rather according to the mood of the employee + I have inquiries and questions that he could not Nobody answers it because they simply say we don't know anything. Go and search on the Internet

I hope to improve the service in the Kingdom of Saudi Arabia

In fact, it is worse than what I imagined. They also do not check the cars except for a field check, and there are some things that cannot be checked in this primitive way.

Agree ti what written in this letter.

No good for service

Changan agent in Saudi Arabia is late in ordering spare parts and is in violation of regulations. It took almost two and a half months to order the oxygen sensor! cs35 plus

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جدا فاشلين

صحيح

Please train almajdoie technician and send engineers from your side there technicians don't know the basics of lubricates

No respect for appointments+ parts very expensive for example front break pads cost 367 SAR, other brands Nissan cost 225 SAR

The dealership in Saudi Arabia needs to re-evaluate his service quality as customers are starting to get mad at Changan service.

Bad services and expensive, with no support for spares parts , to much smal places for quick service and they take too much time