Status: Closed — this petition is no longer accepting signatures.
Final supporters
Thank you to everyone taking the time to read this petition regarding the new explorethebruce.com website. We wish to be clear that it focuses on the agreement between Tourist Town and Bruce County specifically as it relates to explorethebruce.com and not the manner in which Tourist Town conducts its private business and "visit" websites.
This partnership between Bruce County and Tourist Town developed after a document from Bruce County Planning and Development formally recommended the move to a 'Public Private Partnership with Tourist Town' dated October 27, 2016. This was not an agreement that was put to tender but rather a direct recommendation from Planning and Development to deal with Tourist Town.
As many of you may have noticed you are only being represented by a grey basic listing comprised of your business name… no phone number, email, or address, unless you pay Tourist Town a monthly fee. This includes for explorethebruce.com. This is not the fair and equal representation that explorethebruce.com was always known for.
On behalf of our member base, all business owners in Bruce County and all concerned residents we request:
1. A re-evaluation of the current reality and transparency of the contract that was signed with Tourist Town
2. That the Explore the Bruce website maintain fair representation and free FULL listings for all of the businesses of Bruce County
3. That all towns are represented by explorethebruce.com through their primary and respective websites which may or may not be hosted by Tourist Town. This is shown by the clear difference between the complete Tobermory Chamber of Commerce website (www.tobermory.com) and the incomplete Tourist Town private website (www.visittobermory.ca). Tourist Town was listed as the primary point of contact instead of local chamber websites that have extensively better support for tourists researching their visit and a direct location and phone number that they can rely on.
It is of utmost importance that we are supplying our visitors with access to the best and most up to date information available. During this time of year, the potential visitors are starting to do their research for the upcoming season. We cannot rely on incomplete websites that are void of a majority of business participation being what our visitors are directed to through the County.
It is taxpayer money that funds the Bruce County website. The initial correspondence with the county assured us that explorethebruce.com would not link to the Tourist Town websites and that we would not have to pay for our business representation. None of this has held true.
The County will be paying Tourist Town in the ballpark of $20,000 for a one year 'pilot'. Not only are the tax payers funding a private company to improve their platform but we now have to pay that private company for representation on a public website.
When Tourist Town entered into this agreement they claimed the full support with agreements from the Municipality of Northern Bruce Peninsula and Tobermory Chamber of Commerce. Neither of these agreements existed. The manner in which this agreement came to fruition and the manner in which it continues to be conducted has resulted in significant concern from many of us in the business and local communities.
We are asking your support in ensuring that Bruce County Council re-evaluates this agreement with Tourist Town immediately so as to ensure that all of their businesses are represented fairly and fully as it appears in this current agreement, that will not be the case.
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Updates
March 4, 2017
The massive surge in support proves that Bruce County officials cannot continue to prioritize this shady, back-door deal with Tourist Town over the livelihoods of local business owners. They picked a private company to gatekeep our local economy without any public oversight or fair bidding process. We are forcing them to acknowledge that this pay-to-play scheme is completely unacceptable.
35 Comments
Very disappointed with Bruce County. Before, all we had to do provide our info and they would add our free listing. Now, the site doesn't even list the previous businesses. Sadly, you have to pay or be considered to be the "best of" elite. So much for promoting new and upstart businesses.
as a business who has often been a sponsor of Explore the Bruce I was shocked to see that we are no longer on the website at all! & as a BIA board member I am shocked to see how little of Southampton as a whole is listed on the website!
I think Tourist Town is an excellent platform for small towns that otherwise may not be able to afford a website for destination marketing. However, I take issue with this not going to tender, as well as the fact that businesses must pay to have any decent representation. As a government service a listing should be free.
All businesses should receive the same gratitude from the county. They should be able to list for free. If not, it's like a slap in the face saying they are only worth it if they cough up hard earned money by local owners. Those businesses are not big corporations... they are families who die the most part are only open for a short operating season. Make this right.
Bruce County has an obligation to all businesses in the County to fully and completely represent all of the businesses within the jurisdiction. This includes business name, location and contact information in the very least. Any Bruce County tourism website should be linked to all of the municipal tourism websites.
Let's be transparent and keep distance from shady agreements. It does not advance the interests of local businesses. Seems like Tourist Town is using this as a platform to promote itself.
It's such a shame to see the previous foundation get dismantled and thrown away. The old explorethebruce website provided great evergreen content and exposure for all businesses in the county and could have continued to do so. The new website is woefully inadequate, even if the listings were free! There isn't even an obvious way of knowing where any of the businesses or communities are unless you click on each individual one - how painful! I feel for both the tourists and the business owners.
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Status: Closed — this petition is no longer accepting signatures.
Final supporters
Thank you to everyone taking the time to read this petition regarding the new explorethebruce.com website. We wish to be clear that it focuses on the agreement between Tourist Town and Bruce County specifically as it relates to explorethebruce.com and not the manner in which Tourist Town conducts its private business and "visit" websites.
This partnership between Bruce County and Tourist Town developed after a document from Bruce County Planning and Development formally recommended the move to a 'Public Private Partnership with Tourist Town' dated October 27, 2016. This was not an agreement that was put to tender but rather a direct recommendation from Planning and Development to deal with Tourist Town.
As many of you may have noticed you are only being represented by a grey basic listing comprised of your business name… no phone number, email, or address, unless you pay Tourist Town a monthly fee. This includes for explorethebruce.com. This is not the fair and equal representation that explorethebruce.com was always known for.
On behalf of our member base, all business owners in Bruce County and all concerned residents we request:
1. A re-evaluation of the current reality and transparency of the contract that was signed with Tourist Town
2. That the Explore the Bruce website maintain fair representation and free FULL listings for all of the businesses of Bruce County
3. That all towns are represented by explorethebruce.com through their primary and respective websites which may or may not be hosted by Tourist Town. This is shown by the clear difference between the complete Tobermory Chamber of Commerce website (www.tobermory.com) and the incomplete Tourist Town private website (www.visittobermory.ca). Tourist Town was listed as the primary point of contact instead of local chamber websites that have extensively better support for tourists researching their visit and a direct location and phone number that they can rely on.
It is of utmost importance that we are supplying our visitors with access to the best and most up to date information available. During this time of year, the potential visitors are starting to do their research for the upcoming season. We cannot rely on incomplete websites that are void of a majority of business participation being what our visitors are directed to through the County.
It is taxpayer money that funds the Bruce County website. The initial correspondence with the county assured us that explorethebruce.com would not link to the Tourist Town websites and that we would not have to pay for our business representation. None of this has held true.
The County will be paying Tourist Town in the ballpark of $20,000 for a one year 'pilot'. Not only are the tax payers funding a private company to improve their platform but we now have to pay that private company for representation on a public website.
When Tourist Town entered into this agreement they claimed the full support with agreements from the Municipality of Northern Bruce Peninsula and Tobermory Chamber of Commerce. Neither of these agreements existed. The manner in which this agreement came to fruition and the manner in which it continues to be conducted has resulted in significant concern from many of us in the business and local communities.
We are asking your support in ensuring that Bruce County Council re-evaluates this agreement with Tourist Town immediately so as to ensure that all of their businesses are represented fairly and fully as it appears in this current agreement, that will not be the case.
Updates
March 4, 2017
The massive surge in support proves that Bruce County officials cannot continue to prioritize this shady, back-door deal with Tourist Town over the livelihoods of local business owners. They picked a private company to gatekeep our local economy without any public oversight or fair bidding process. We are forcing them to acknowledge that this pay-to-play scheme is completely unacceptable.
35 Comments
It should have gone to tender. The business model seems antiquated and will likely fail over time. Most travel research is done via web and excluding phone numbers, addresses and website links will only irritate visitors and they will move on and/ or start looking for another destination.
Very disappointed with Bruce County. Before, all we had to do provide our info and they would add our free listing. Now, the site doesn't even list the previous businesses. Sadly, you have to pay or be considered to be the "best of" elite. So much for promoting new and upstart businesses.
as a business who has often been a sponsor of Explore the Bruce I was shocked to see that we are no longer on the website at all! & as a BIA board member I am shocked to see how little of Southampton as a whole is listed on the website!
I think Tourist Town is an excellent platform for small towns that otherwise may not be able to afford a website for destination marketing. However, I take issue with this not going to tender, as well as the fact that businesses must pay to have any decent representation. As a government service a listing should be free.
All businesses should receive the same gratitude from the county. They should be able to list for free. If not, it's like a slap in the face saying they are only worth it if they cough up hard earned money by local owners. Those businesses are not big corporations... they are families who die the most part are only open for a short operating season. Make this right.
Bruce County has an obligation to all businesses in the County to fully and completely represent all of the businesses within the jurisdiction. This includes business name, location and contact information in the very least. Any Bruce County tourism website should be linked to all of the municipal tourism websites.
Let's be transparent and keep distance from shady agreements. It does not advance the interests of local businesses. Seems like Tourist Town is using this as a platform to promote itself.
It's such a shame to see the previous foundation get dismantled and thrown away. The old explorethebruce website provided great evergreen content and exposure for all businesses in the county and could have continued to do so. The new website is woefully inadequate, even if the listings were free! There isn't even an obvious way of knowing where any of the businesses or communities are unless you click on each individual one - how painful! I feel for both the tourists and the business owners.
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It should have gone to tender. The business model seems antiquated and will likely fail over time. Most travel research is done via web and excluding phone numbers, addresses and website links will only irritate visitors and they will move on and/ or start looking for another destination.