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Subaru Brant Alarms

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For anyone that has a Subaru with a Brant alarm fitted, you may be at risk. If the Brant alarm fitted to your vehicle has a key pad, a master code is often required to do work. Of particular concern to us is that if the battery on the vehicle dies (and the Brant alarm battery dies, which it often does), the incorrect pin is entered too many times or there is an alarm malfunction, a master code is required. On many occasions, Subaru has refused to provide this code to the owner of the vehicle, even when the owner has agreed to prove ownership. Subaru often argues that it is a security risk to the new owner should the current owner choose to sell the vehicle. It is our view that not providing the owner the codes is a safety risk to the owner/driver of the vehicle and a blatant attempt at revenue generation. Subaru dealers will enter the code on behalf of the owner (for a fee of course, and after the owner has paid for a tow truck to get it there), but they will not give out the code under any circumstances. In an event where someone is stuck in a remote location or where they need to resolve the issue outside of business hours, Subaru is not able to help. The code is a required piece of information in order to use and service the vehicle with a free choice of mechanic, and Subaru has no reason to withhold the information other than revenue generation. The argument of security by Subaru is a joke. Firstly, any purchase of a car, house or any other item where keys/codes are required, there is a normal risk associated with handing over the keys/codes. Secondly, the owners/drivers right to information, convenience and safety of a vehicle they have purchased in full outweighs Subaru's right to assume all owners of their vehicleâ

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