I am disgusted with the disrespect and 'violence' shown to a valid fare paying customer already allocated a seat just because they deliberatley overboked and then or decided suddenly to give seats to their own staff (Which is it as they seem to be hiding that, presumably hiding their incompetence. Why didn't they a .find alternatives for their staff. B. Made an announcement with meaningful and functional incentives for volunteers instead of picking on this innocent customer. C. Got the maths right and made the refusal at check-in D. Left the passenger in place. All better options.
S
SEUNG TAEK OH
9 years ago
I hate UA. Forever...
J
Joe Weishaar
9 years ago
I will no longer patronize American Airlines. This company has lost touch with their customer base and any sense of common decency.
N
N Ayob
9 years ago
Boycott united airlines.
They are disgusting
A
April Atherton
9 years ago
United (united brutality against it's own customers) should be disgusted with themselves and the comments from the CEO are deplorable.
This man was a victim and the situation is horrific. Hope he sues you into bankruptcy... Will NEVER fly this "airline"!!
D
Dave Wilson
9 years ago
Unacceptable treatment of a customer! I hope United Airlines goes bankrupt!
B
Branislav Simeon
9 years ago
I hate all airlines
T
Tim Schärfl
9 years ago
Never ever will book a flight by such a ugly ass company !!!!! What is wrong with them? They are absolutely insane !
A
Anonymous
9 years ago
Totally Unacceptable in my eyes this man was brutalized all for a seat and I am not cursing over this but I am fuming mad over how they treated him and so they lost a Future customer ME ! NOT RIGHT
C
Cindy Owenn
9 years ago
Outrageous! Unbelievable! STOP taking United Airline. He's a customer! It can happen to any one of us.
T
Thul Thul
9 years ago
I will never fly United!!! Will do everything I can to encourage everyone I know to never fly with them again either!!! Disgusting. Totally appalling!
M
Mahesh Malani
9 years ago
Disgusting .. United you fail!
V
Venus Hilder
9 years ago
United Airlines, YOU are DISGUSTING BEYOND BELIEF.
J
Jerry Ehrlick
9 years ago
The CEO called the passenger "belligerent" but his comment is truly belligerent against a paying customer. He and his airline deserve severe punishment.
R
Robert Haralick
9 years ago
It is not clear that United followed their own protocols of auctioning to a sufficiently high price get somebody to free their seat. The way this was handled is an embarrassment to United. If United personell cannot think reasonably, they should not be employed. This is a terrible mistake on United's part, even if they were legally correct.
A
Anonymous
9 years ago
Please be removed... United Airlines
:)
B
Bing Xiao
9 years ago
They treated a paid customer like a criminal. They should not be in business.
J
Joe Beta
9 years ago
The way United handled this situation tells you how much they value paying customers. I will boycott United for business and personal travel.
M
Mark Swanson
9 years ago
What goes around comes around, it's time to bloody United Airlines bottom line. Never Fly the unfriendly skies of United!
I am disgusted with the disrespect and 'violence' shown to a valid fare paying customer already allocated a seat just because they deliberatley overboked and then or decided suddenly to give seats to their own staff (Which is it as they seem to be hiding that, presumably hiding their incompetence. Why didn't they a .find alternatives for their staff. B. Made an announcement with meaningful and functional incentives for volunteers instead of picking on this innocent customer. C. Got the maths right and made the refusal at check-in D. Left the passenger in place. All better options.
I hate UA. Forever...
I will no longer patronize American Airlines. This company has lost touch with their customer base and any sense of common decency.
Boycott united airlines. They are disgusting
United (united brutality against it's own customers) should be disgusted with themselves and the comments from the CEO are deplorable. This man was a victim and the situation is horrific. Hope he sues you into bankruptcy... Will NEVER fly this "airline"!!
Unacceptable treatment of a customer! I hope United Airlines goes bankrupt!
I hate all airlines
Never ever will book a flight by such a ugly ass company !!!!! What is wrong with them? They are absolutely insane !
Totally Unacceptable in my eyes this man was brutalized all for a seat and I am not cursing over this but I am fuming mad over how they treated him and so they lost a Future customer ME ! NOT RIGHT
Outrageous! Unbelievable! STOP taking United Airline. He's a customer! It can happen to any one of us.
I will never fly United!!! Will do everything I can to encourage everyone I know to never fly with them again either!!! Disgusting. Totally appalling!
Disgusting .. United you fail!
United Airlines, YOU are DISGUSTING BEYOND BELIEF.
The CEO called the passenger "belligerent" but his comment is truly belligerent against a paying customer. He and his airline deserve severe punishment.
It is not clear that United followed their own protocols of auctioning to a sufficiently high price get somebody to free their seat. The way this was handled is an embarrassment to United. If United personell cannot think reasonably, they should not be employed. This is a terrible mistake on United's part, even if they were legally correct.
Please be removed... United Airlines :)
They treated a paid customer like a criminal. They should not be in business.
The way United handled this situation tells you how much they value paying customers. I will boycott United for business and personal travel.
What goes around comes around, it's time to bloody United Airlines bottom line. Never Fly the unfriendly skies of United!
This is evil