Status: Closed — this petition is no longer accepting signatures.
Boycott LBC ShippingCart and make them pay for the damages they caused to their customers.
Final supporters
There are numerous complaints made by a majority of customers against LBC ShippingCart. They have the worst service, doesn't give reliable and timely updates to their customers even after numerous follow-ups. Some of their customers didn't even received their items and were stuck in their warehouse for months. As what they say in their website (www.shippingcart.com/about-us), Shipping Cart is the fastest growing cross-border delivery service from the U.S. to the Philippines. Their easy-to-use system, popular repacking and consolidation services, express shipping, and affordability are trusted by many Filipinos. They strive to deliver better experiences as we aim to transform lives by changing the way people shop online.
However, this is not the case. Most of us customers experienced the other way around. People spent their hard-earned money to buy things they like and pay for the service to get their items not to get stuck in somebody else's warehouse for months! This really caused a lot of damages to the customers who availed and paid for their service. Yes they did refunded some of the customers for the shipping cost they paid but what about the cost of the items they purchased? This is totally unacceptable to all of those who hoped they can shop at ease and have their items delivered safely to their doorsteps without going through a lot of issues.
We do hope that all of those who were affected are compensated for all the damages that this shitty company brought to them.
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11 Comments
They have received my package last November 4, 2016. Until now, my cart is empty. Tried to email even called their US Warehouse, no reply!!!
It's been over a month now and my package still haven't arrived. They gave me a tracking number but it was invalid.
My package wasnt delivered and i should probably be spending so much more now. I should have known it beforehand i shipped it directly to phil.
Pissed off by the kind of service they have!
Shipping cart customer service is poor
True to their reputation. They "cannot find" my delivered item. Actually "cannot found" to be precise.
Its been a month with no reply to my 20 something emails after they ask for 14 business days to give me feedback on my missing items. They just ignore you.
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Status: Closed — this petition is no longer accepting signatures.
Boycott LBC ShippingCart and make them pay for the damages they caused to their customers.
Final supporters
There are numerous complaints made by a majority of customers against LBC ShippingCart. They have the worst service, doesn't give reliable and timely updates to their customers even after numerous follow-ups. Some of their customers didn't even received their items and were stuck in their warehouse for months. As what they say in their website (www.shippingcart.com/about-us), Shipping Cart is the fastest growing cross-border delivery service from the U.S. to the Philippines. Their easy-to-use system, popular repacking and consolidation services, express shipping, and affordability are trusted by many Filipinos. They strive to deliver better experiences as we aim to transform lives by changing the way people shop online.
However, this is not the case. Most of us customers experienced the other way around. People spent their hard-earned money to buy things they like and pay for the service to get their items not to get stuck in somebody else's warehouse for months! This really caused a lot of damages to the customers who availed and paid for their service. Yes they did refunded some of the customers for the shipping cost they paid but what about the cost of the items they purchased? This is totally unacceptable to all of those who hoped they can shop at ease and have their items delivered safely to their doorsteps without going through a lot of issues.
We do hope that all of those who were affected are compensated for all the damages that this shitty company brought to them.
11 Comments
Do not use these guys. They suck. Items are received as per the courier's report, but they will take almost a month sometimes before they confirm that they have it. And when they do, the date will make it look like it was only received recently. Then you pay for it, and you think finally, it'll be here next week. No, maybe another month again before anything actually happens on their end. This wasn't even an order during the holiday season. If you want to order stuff from the states, use Johnnyair. They are great, and actually respond to emails. You will get your items in a good amount of time, and not be pissed off at the end of it.
They have received my package last November 4, 2016. Until now, my cart is empty. Tried to email even called their US Warehouse, no reply!!!
It's been over a month now and my package still haven't arrived. They gave me a tracking number but it was invalid.
My package wasnt delivered and i should probably be spending so much more now. I should have known it beforehand i shipped it directly to phil.
Pissed off by the kind of service they have!
Shipping cart customer service is poor
True to their reputation. They "cannot find" my delivered item. Actually "cannot found" to be precise.
Its been a month with no reply to my 20 something emails after they ask for 14 business days to give me feedback on my missing items. They just ignore you.
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Do not use these guys. They suck. Items are received as per the courier's report, but they will take almost a month sometimes before they confirm that they have it. And when they do, the date will make it look like it was only received recently. Then you pay for it, and you think finally, it'll be here next week. No, maybe another month again before anything actually happens on their end. This wasn't even an order during the holiday season. If you want to order stuff from the states, use Johnnyair. They are great, and actually respond to emails. You will get your items in a good amount of time, and not be pissed off at the end of it.