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Better Support on Instagram

286 Comments

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Anonymous
8 years ago

Instagram is the worst

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Rachel Moreno
8 years ago

I’m sadden to hear my friends IG was hacked and all her pictures are out of her hands. Enforce better protection for your users immediately.

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Sherry Ochoa
8 years ago

I’m so furious over this! My account has been hacked as well and I can see my page with the hacker’s profile picture. This is ridiculous. I too have pictures of my kids. I really hope something can be done.

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Anonymous
8 years ago

Signed

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Julianna
8 years ago

Instagram doesn’t care about us smh

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Athena Allen
8 years ago

Says account has been hacked, email changed, still have all of her pictures on it. No help to close it or recover it

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Karen Kuhlman
8 years ago

Unconscionable.

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Anonymous
8 years ago

My account has been hacked and I have not received ANY help on how to get it back. Just automated responses and links to the Help Center. The hacker has access to my personal information, which scares me. Instagram couldn’t care less.

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Anonymous
8 years ago

Instagram dont care. My account has been hacked and i have pictures of my children on there

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Savannah Coats
8 years ago

My instagram also got hacked and instagram has done nothing to help!

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Deanna Brown
8 years ago

I am sincerely disgusted and disappointed by the lack of assistance that instagram has provided while someone now has access to my personal information, AND is in clear copyright violation. Please rectify this!

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Anna
8 years ago

I have faced the same problem.

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Jameil Nganga
8 years ago

I email them every day and get no response

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Evan Plaza
8 years ago

I can’t see any instas my friends post just from people who don’t follow back. If only Instagram was able to help...

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Kaylee May Pitman
8 years ago

This is a huge problem, and there's absolutely no feasible excuse as to why it hasn't already been fixed. We want our accounts back! Facebook screwed me over the very same way.

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Anonymous
8 years ago

Horrible support for hacked accounts. I won't use Instagram ever again.

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Anonymous
8 years ago

I can’t get into my Instagram and nothing Instagram has to offer on their help page helps.

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Corina Colon
8 years ago

My account was hacked I’ve tried so many things to get my account back INSTAGRAM NEEDS BETTER SUPPORT.

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Nazrulakmal
8 years ago

My acc was hacked as well, and instagram have no actual support page or report page for the original owners of the account. Bad support from instagram.

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Jordyn Lawver
8 years ago

My account was hacked, I sent a picture to verify myself and with the code they asked for, gave the information needed, and they refused to give it back.