Better Internet Service for Bay of Islands

it you add up all our expenses for travel to and from the big city we are spending more money and getting less service...eastlink internet is garbage...we never get the speeds we are paying for .Im on my 4th service call in the last 3 weeks ...it keeps cutting out !!!

Time to improve services

About time someone stood up to them

Linda

Jackie ...Eastlink was selling a service here of 50 Mb...they could not supply this and rolled this complete area back to 20 Mb...the system could not handle the demand for faster speed ...the will not invest any money nor uograde the system,,,,got that right from the presidents office ...i have a copy of the transcript where the customer service rep admits they did this....they were still selling a 50 Mb service to other areas around me according to their website,,,i called them out on this and they have since changed the advertising,,,,,to quote doug from the presidents office "its not viable nor in our best interest to do system upgrades ..what you have is what you got "

While our internet speed has improved significantly since ditching Bell's unreliable DSL internet for Eastlink's much faster coaxial cable internet, our service doesn't deliver the speed as expected. In fact, anytime I do speed test, my Eastlink internet speed is only 20 Mbps as opposed to the 50 Mbps we were supposed to get. Other part of the problem is that anytime Bell's internet and phone service are down, their repair time is dismal too, especially when they took a day to fix their internet in February 2012. Since other rural areas in Atlantic Canada get ultra high speed internet, but not the Bay of Islands region, we are definitely being left out and this has got to change. We are grateful to Eastlink for having a much faster internet, but we should get the service level like we are promised, and both Bell and Eastlink has to treat Bay of Islands area residents better with access to Bell Fibe or Eastlink Ultra High Speed internet, or their other premium internet options. That's why I'm signing this petition to get more faster internet to the Bay of Islands region.

Service sucks. Just want to be treated like everyone else. Why do I have to pay more for services because of where I live

i love internet

I have been complaining about this for years . And we have to pay extra for even basic phone service .

Frenchman's Cove

Equal rights!!!

We need it out here.Peopple have cabins & homes out here & cannot use their cell phones.

WHAT YOU CHARGE FOR NET IT SHOULD BE BETTER THEN WHAT WE HAVE ,THE OOTIONS WE HAVE IS ZERO,

Agree internet is really slow.........

Really tired here lately regarding our internet going down and calling in. I agree, why should we be paying big $s for below standard service because of where we live. It was only a matter of time eastlink and bell alliant this was going to become a huge complaint against you!!!!!!!!

Internet sucks here in Mcivers

I totally agree with the terms of this petition.

lark harbour

I have my home in Humber Arm South on the south shore of the bay of islands and it sucks that I have to pay more for less of a service than the city. Also I have other services at my cabin in Port au Port and it costs an arm and a leg as well. Time to do something about this for sure.

Family of 4 with 3 of us using internet devices daily, the only internet plans available in Lark Harbour cannot even support 1. Needs to change!