Better Bell Internet in the Bay and Surrounding Areas

Our service has been awful! we have spent HOURS on the phone with Bell to try to get out internet working... Our internet service would shut down EVERY night around 8 and we would have to reboot every morning. Bell had to send out 5 technicians to try to fix the problem. Bell had to finally give us the high-end modem for Fiber TV, to get it to work. We pay the same prices as they do in Ottawa, yet we can't get the same service. Our service in the Bay is OLD, probably went in when the original lines went in for the Cottages... need to upgrade.

Fix it tired of having problem everyday

About time this gets fixed!!

Internet is terrible in Constance Bay, Ontario. There are hundreds of families willing to pay for good internet (ie. the fibe) and they are unable to get it from any major internet company.

Tired of paying city prices for internet that doesn't work most times.

We desperately need better internet in this area . Many people work from home on line !

I pay almost a $100 every month. And everyday the internet has to be reset or goes down for an hour. Can't download movies even tho we are supposed to have the fastest download and upload speed available cat even do a iTunes song without it taking 20 mins.

I pay almost a $100 every month. And everyday the internet has to be reset or goes down for an hour. Can't download movies even tho we are supposed to have the fastest download and upload speed available cat even do a iTunes song without it taking 20 mins.

Kanata running 30mbps plus, and I barely get 4mbps...but pay the same price...very frustrated!

I am a homeowner in Constance Bay and a Bell Customer. I previously lived in Nepean and can personally attest to the brutal level of service in Constance Bay compared to Nepean. I pay the exact same price for high speed internet in the country as I did in Nepean. Four years later and the quality, and service, is still not up to par with the suburbs. In order to work from home, and life in general in this day and age, it is essential that I have reliable service. It is not fair that we pay the same for a lesser service. I have repeatedly expressed my concerns to Bell however feel it continues to fall on deaf ears. Improve service, infrastructure, or reduce fees!

Tired of the poor quality.

Tired of the very poor service for the very high price. Who doesn't cringe at the thought of sitting on the phone with Bell every couple of months doing speed tests. Enough already. Put in the infrastructure to support high speed so we finally get what we've been paying for and not receiving.

We finally left Bell and went with a much higher priced competitor simply because our service was completely unacceptable. We were told it would not be improved, so we left. Who in this day and age, can run a household without reliable internet. Constance Bay is a market ripe with people ready to jump all over anyone who can give us decent speeds and consistent signal quality, along with customer service.

ridiculous dial-up speed yet I am [paying for high speed. Bell, invest some money here in Constance Bay before you lose ALL your customers!

I am tired of the slow speed 2.3Mbps we are getting and the interruptions every time it rains

get it together bell

We need more speed ....it is SO frustrating to pay for high speed and get dial up. We need to pay less or GET MORE.....

Internet is disappointing beyond belief!!!!!!!

Unacceptable speeds for internet in the City of Ottawa!

Very tired of paying the high rates and receiving terrible service. After many, many,many calls and service techs to our home , they did admit that the infrastructure cannot support the "high speed" service we have been paying for.