AT&T Wireless Overcharges
Hurricanes Maria and Irma both maxing out at Category 5 yielded severe damage to the United States Virgin Islands, Puetro Rico and neighboring islands.
Many United States Virgin Islands and Puetro Rico AT&T wireless customers are still experiencing intermittent cell and data coverage. The cell coverage has improved but it still remains subpar. Customers, like our senior citizens are impacted severely; at times having to leave the safety of their homes to obtain a signal.
Recently AT&T wireless customers were hit with bills reflecting a plethora of overage charges. The fear of wireless cell phone bill shock is a reality. Customers must spend countless hours disputing the billing overages- a travesty for the services not received. These overage penalties from AT&T come at a time when a large sector of the community only have cell phones as a means to communicate. Many land lines are still inoperable as the recovery efforts continue. It’s time to show AT&T that we’re not going to take these outrageous fees and business practices lying down anymore.
This is just plain wrong, and it must end.
AT&T corporate we challenge you to do better. The overcharges and the subpar services you are currently providing to your customers need your immediate attention.
Sign this petition #AbolishAT&TOverageCharges
#ImproveAT&TServices
and send a message to AT&T wireless