ARMANI Residence Service Charges

Note I have reminded them again.... since we still did not get an satisfactory reply.... also reminded them that there were no services at all during Covid... and reminded them again that we treated worse then Armani hotel guests and or Burj Khalifa owners, even though we paying more....

After a long long time. This was the latest answer of Emaar, I already responded. They did not respond to all enquiries, but this is what they send. You guys want to add something? (Also willing to meet at any time) We trust that your previous relationship manager, Mr. John was in contact with you in regards to the issues highlighted earlier. Please find below comments. - We would like to see asap a full breakdown and details where is spent what of all maintenance & service fees and service charges paid since the opening of the Armani Residences. We need to have the breakdown of the contributions as we kindly requested many times, we still have not received it. Please note that the expenses and budget are fully audited and approved by RERA. We have attached Armani Residences, audit report as on 31-Dec-2019 for your reference. - As mentioned we would also like to have a Home Owners Association meeting, as requested. There is no home owners association for Burj Khalifa. - We did not get any services during closing of the Armani Hotel and all its facilities for months, so a reduction to 73 AED is not acceptable, besides this "73 AED" it still does not reflect is the charges of 2020. - What is the compensation of not having any services at Armani hotel Residences? The collection of the community service fees is facilitated by and they are paid to Burj Khalifa; Armani Hotel invoices Burj Khalifa based on actual expenses for the provided hospitality services. During the hotel closure last year, services for the Residences continued. Closed were Hotel rooms and Hotel outlets. The SPA, gym and pool were closed only for the duration dictated by the local authorities and reopened following the guidelines and requirements of the authorities to safeguard public health. Please see below the comparison with 2019 service fee, there a reduction of 18%; in amount. Service fee is reduced by (1044 Sq ft * 7.55) AED 7,882.20 compared to

I have sent them another Email

The charges not justifiable.

I agree

very high service charges

The charges are too much.

Emaar, nor Emaar Signature/UbyEmaar has replied to our enquiry. I have sent it many times and reminded them many times. I also went myself to the Sales office at Mohammed bin Rashid boulevard and spoke to Miss Haya of operations, I informed her also. Tomorrow I will also go again to the Office at Emaar square.

It is time to have a look at charges

Unit 1305. We woukd like to have a discount on the yearly maintanence fee

Owner of Armani Residence #1012

1301 and 1315

Regis must be solved ! 1612 Armani residences

Also got some feedback from another Armani owner; When staying in the mall and leave late, they close the access from food court at ground level the only way is to keep walking parallel to the fountain till you reach the burn Khalifa and Armani main entrance on Mohamed bin rashed boulevard, while Burj Khalifa residence they have access door just when you are walking out of the mall just behind the tennis court Which is totally unfair to us, we should have that access also. They need to consider the service charge during the lockdown and they closed all outlets... Etc and reduced totally the services which is totally understandable but not fair to be on the same rates. The property gives more attention and priority to the hotel guest than the residence in terms of man power to conduct the services, and priorities it. Which should be the other way around. Other comment from another several other owners; - There should be a Home Owner Association - We should meet when this Covid-19 is over - Full use of business center was/is blocked (also Burj Khalifa owners use the Armani Facilities, but we cannot use theirs? Not limited to Lounge, Business Center, Lobby, Terraces, Spa, common areas, etc). - Besides lowering/waving the service charges during Covid-19, it should also be the case that the Service charges should have been and should be drastically reduced in past years and the years to come Please add more comments if you have

Fair and equal treatment to ARMANI investors/owners/residents compared to normal Burj khalifa residents as we also pay Maitainance charges to Burj khalifa.

Too much charges

Fair and equal treatment to ARMANI OWNERS/INVESTIRS/RESIDENTS

Please share with other Armani Hotel Residents owners if you know any?

I agree that the rates are exorbitant

Im agree