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The commitment to upgrade our local exchange has finally been confirmed by the provider. It is a relief to see that our persistent advocacy resulted in this necessary infrastructure investment for West Muskerry. We will remain attentive until the work is fully operational and connectivity is restored to the standards …

July 17, 2015

Appeal to Eircom to improve broadband services in the Gaeltacht area of West Muskerry, Co.Cork

Appeal to Eircom to improve broadband services in the Gaeltacht area of West Muskerry, Co.Cork

🏆 Won — 312 supporters Verified

Final supporters

M
margaret m.
P
PEGGIE U.
M
Maura M.
C
Catherine K.
R
Roxana U.
I
Ian
M
Margaret G.
E
Edward L.
L
Laura C.
R
Robert &.
+302 more
MC
Started by Michelle Ní Mhurchú & Clíodhna O' Callaghan 11 years, 5 months ago

Poor to non-existent broadband speeds makes it absolutely impossible to engage in any meaningful or effective way online. This is having an extremely negative impact on all Eircom customers in the community as well as on local trade and business. Despite many attempts by members of the community to flag this with Eircom, the responses have been unhelpful, for example requesting that individuals pay more money for a better service or blaming faults in the dwellings themselves. We, as a community, believe that Eircom are in a position to replace the faulty lines and address the defective broadband service in the area of West Muskerry. Irrespective of what provider community members are using, it is the Eircom line which is supplying the broadband. Our aim is to get 1000 signatures in order to correspond in a united and a democratic way with Eircom on behalf of our local community.

This is our final attempt to engage with Eircom to resolve this long term problem by upgrading the exchange and if it is not addressed, having explored this avenue, we see that we have no choice but to withdraw completely from the Eircom service.

We appreciate your support and your voice on behalf of the community.

Updates

Reached 250 supporters

May 17, 2015

May 16, 2015

Reaching this level of support confirms that the frustrations felt in West Muskerry are shared by many who have felt ignored for far too long. This momentum demonstrates that our community is finished with settling for inadequate infrastructure and is ready to pursue a real solution. We are building the collective strength needed to ensure our formal request receives the serious attention it has lacked until now.

May 14, 2015

Reaching our first quarter of the goal represents a meaningful step toward showing the collective demand for reliable infrastructure in West Muskerry. Moving beyond this threshold will strengthen our position when we bring these frustrations directly to the company. Please consider circulating this request to those who live and work alongside us so we can maintain this current momentum.

Reached 100 supporters

May 9, 2015

86 Comments

A
Anonymous
11 years ago Featured

Sick of ringing Eircom about the poor broadband speeds. Have tried everything. New modem new cables new PC position. Need a new Eircom! Paying for 6mb getting less than quarter of a mb! Not good enough Eircom.

S
Sean O Riordain
11 years ago Featured

Next to impossible to run a business with very poor and sometimes non existent broadband. Have contacted Eircom on numerous occasions but didn't get any satisfaction. (Muscrai Construction Ltd., Ballyvourney, Co. Cork)

S
Siobhan Ni Mhurchú
11 years ago Featured

táimid ag íoc níos mó airgid i gcóir luas níos tapúla (up to 7mbps) ach fós níl ach 0.93 mbps le fáil anseo faoi láthair.

T
Tadhg Kelleher
11 years ago Featured

Eircom are charging me for a service which is not fit for purpose. I have reported the speeds as low as 0.06Mbps as a fault. I am yet to receive a response from eircom. I will now demand a refund for failure to provide an adequate broadband service.

C
Chris Deed
11 years ago Featured

We live in Ballymakeera and the speed is shocking. I live in an estate with 20 houses and the more people in the estate that are on line slows it down for every one else!!

C
Catherine Cronin
11 years ago Featured

Unable to Skype family in Baile mhiurne due to slow Internet. I live in London and find it v frustrating trying to Skype my mother living at home alone as we are constantly being cut off

M
margaret murphy
10 years ago

I live in Poulanargid, Lissarda. We are depending on Digiweb. It is not a great seccess. We deserve better.

M
Margaret Griffin
11 years ago

It has taken me over 16 mins to download this petition, how can I operate a business in County Cork?, so unfair, it takes so long to put up a comment on Twitter or Facebook, we have been promised faster connect with years , now I know it will never happen.