Updates
June 1, 2007
The volume of support has reached a level that allows me to transition from collecting names to initiating direct correspondence with the product development team at SpinMaster. I am currently drafting a formal letter that outlines the supply chain inefficiencies and customer retention issues caused by the lack of replacement parts. Further updates will follow once I receive a response to my request for a meeting.
6 Comments
YES! Pls spinmaster this is so common sense. saves us money and keeps us flying.
Love the plane but this is a major design fail.
Ridiculous that I have to buy a whole new plane just because of one plastic piece. Just toss a few extra in the box.
My son broke his on the second day. Been grounded for weeks now. So frustrating.
I fly over the parking lot at the school and definitely need spares. Once you hit the grass it's over.
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Updates
June 1, 2007
The volume of support has reached a level that allows me to transition from collecting names to initiating direct correspondence with the product development team at SpinMaster. I am currently drafting a formal letter that outlines the supply chain inefficiencies and customer retention issues caused by the lack of replacement parts. Further updates will follow once I receive a response to my request for a meeting.
6 Comments
Total waste of plastic manufacturing if the whole thing is trash after one crash. Put the spares in!!!
YES! Pls spinmaster this is so common sense. saves us money and keeps us flying.
Love the plane but this is a major design fail.
Ridiculous that I have to buy a whole new plane just because of one plastic piece. Just toss a few extra in the box.
My son broke his on the second day. Been grounded for weeks now. So frustrating.
I fly over the parking lot at the school and definitely need spares. Once you hit the grass it's over.
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Total waste of plastic manufacturing if the whole thing is trash after one crash. Put the spares in!!!