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SpinMaster / AirHogs Spare Propellers For AeroAce!

SpinMaster / AirHogs Spare Propellers For AeroAce!

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Started by Anonymous 19 years, 2 months ago
SpinMaster / AirHogs needs to Add Spare Propellers in the box for there AirHogs AeroAce Line of planes. Too many AeroAce Planes are Grounded or Returned and Exchanged because of a broken propeller. This Leaves the shelfs empty at retail stores, Making the AeroAce hard to find, lowering sales and costing SpinMaster more money then they relize. The Original SilverLit plane came with spare propellers in the box, why can't the AirHogs AeroAce version have them aswell The StormLauncher as well as the Havoc Helli both come with spares in the box, and the AeroAce has out sold both of them, and when we break a Prop our planes are left grounded because we cannot source a 45mm counter rotating prop. With the upcomming release of the 3ch elevator controled, landing gear equipped model people will be flying over hard surfaces alot more and breaking alot more props. We all hope you start packaging ALL your AeroAce style planes with a spare set of props. Thank You

Updates

June 1, 2007

The volume of support has reached a level that allows me to transition from collecting names to initiating direct correspondence with the product development team at SpinMaster. I am currently drafting a formal letter that outlines the supply chain inefficiencies and customer retention issues caused by the lack of replacement parts. Further updates will follow once I receive a response to my request for a meeting.

6 Comments

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Dave Rao
19 years ago Featured

Total waste of plastic manufacturing if the whole thing is trash after one crash. Put the spares in!!!

J
Jason Gutierrez
19 years ago Featured

YES! Pls spinmaster this is so common sense. saves us money and keeps us flying.

B
Brian Huang
19 years ago Featured

Love the plane but this is a major design fail.

M
Mike Day
19 years ago Featured

Ridiculous that I have to buy a whole new plane just because of one plastic piece. Just toss a few extra in the box.

S
Sarah Ramos
19 years ago Featured

My son broke his on the second day. Been grounded for weeks now. So frustrating.

K
Kevin Norton
19 years ago Featured

I fly over the parking lot at the school and definitely need spares. Once you hit the grass it's over.

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