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A Public Inquiry into the Operations of Air Canada

19 Comments

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5 years ago

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Alexander Doulis
6 years ago

In February of this year I booked a flight (booking number W6HRFO) for myself and my wife with Air Canada and paid $5,000 for that privilege. I also booked a river cruise with Viking Travel, accommodation at the Hotel Bedford in Paris and livery services from Paris’ airport to the Hotel Bedford. I need livery service because of my deteriorating mobility. All of the organizations mentioned above have refund my pre-payments except Air Canada. I have asked for a refund but instead have been given a two year voucher for future service. I am 81 years of age and my wife 79. Over the next two years there is a high likelihood of my dying and a moderate likelihood of my wife dying of old age. Were this to happen Air Canada will find itself $5,000 richer. As well at my age there has been continued deterioration in my mobility and health. Even if I were not to die I would not be able to travel now as I was in February. That notwithstanding, since purchasing my ticket for non-travel I have been diagnosed with cancer and been treated. The voucher is worthless too me as my ability to travel is now limited.

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Clay panas
9 years ago Featured

I only used them once 15 years ago, they lost my luggage. Haven't used them since

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Anonymous
9 years ago

I agree that Air Canada needs to be accountable to their customers.

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Linda Roberts
18 years ago Featured

last time i flew air canada they cancelled my connection and left me in the airport overnight without a hotel. awful company.

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Sarah Jordan
18 years ago Featured

THEY ARE ABSOLUTELY THE WORST. Lost my bags on my honeymoon and didnt care at all when I called.

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Kevin Reeves
18 years ago Featured

Enough is enough. They act like they have a monopoly and dont have to answer to anyone.

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Mike Rahman
18 years ago Featured

about time someone looked into how they treat people. total mess over there.

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Dave Becker
18 years ago Featured

My flight was delayed 8 hours and they didnt even give me a meal voucher. Never flying with them again.