Microsoft finally updated their system to allow us to change our billing country without losing our accounts. I am so relieved that we no longer have to abandon our gamertags just because we moved to a new home. Thank you for staying with me through this fix.
December 10, 2011
Final supporters
Updates
Reached 1,000 supporters
September 18, 2011
September 15, 2011
I am looking at the signature count climbing and it reminds me how many of you are stuck paying extra every time you want to play a game after moving homes. We need to hit one thousand signatures as soon as possible to prove to them that this is a widespread failure of their system.
September 6, 2009
Seeing one hundred people confirm they have dealt with this same frustration is incredibly validating. It proves my own struggle with my account is far from an isolated incident. I am going to keep pushing until Microsoft finally acknowledges these outdated restrictions.
Reached 100 supporters
September 5, 2009
8 Comments
Fix this microsoft!!! Ive had my account since 2008 and im not throwing it away just cause I moved for work.
This is so frustrating. I live in Canada now and my old card expired so now my xbox is basically a paperweight for digital purchases.
Moving from the US to Australia and now I cant buy a single game. Losing all my achievements because I have to make a new account is ridiculous.
Its absolutely insane that they expect us to rebuy everything just because we moved. Worst customer service ever.
Seriously? 2015 and they still cant figure out how to let us change a country code. Get it together.
I moved to mexico from san diego California and I can not add my bank card at all through xboxlive or xbox.com. I have made purchases (lots of them) with no problem from my same good account. I do use amazon and others with the new issued card for my bank account and xboxlive won't let me after having a live acct from the begginnin of xbox 360. I have spent thousands and now the only option is to get region prepaid cards that might not work simply because my original account is from USA and I moved to mexico!!! I will NOT open a new profile and LOSE access to all the add ons I purchased this is NOT a viable solution. why pay for something if I can not use it? gold will run out in a few months and regrettably so will I and I might just sell the stacks of useless games if I can not use the add ons with my original account I have had through the years please resovle your sloppy regional issues (or ignore the request and lose a loyal customer) I SURRENDER
its frustrating
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Microsoft finally updated their system to allow us to change our billing country without losing our accounts. I am so relieved that we no longer have to abandon our gamertags just because we moved to a new home. Thank you for staying with me through this fix.
December 10, 2011
Final supporters
Updates
Reached 1,000 supporters
September 18, 2011
September 15, 2011
I am looking at the signature count climbing and it reminds me how many of you are stuck paying extra every time you want to play a game after moving homes. We need to hit one thousand signatures as soon as possible to prove to them that this is a widespread failure of their system.
September 6, 2009
Seeing one hundred people confirm they have dealt with this same frustration is incredibly validating. It proves my own struggle with my account is far from an isolated incident. I am going to keep pushing until Microsoft finally acknowledges these outdated restrictions.
Reached 100 supporters
September 5, 2009
8 Comments
Dumbest thing ever is NOT being able to switch billing counties....My only option now is to NOT buy games from xbox store......If you dont want my money then you WONT get it!
Fix this microsoft!!! Ive had my account since 2008 and im not throwing it away just cause I moved for work.
This is so frustrating. I live in Canada now and my old card expired so now my xbox is basically a paperweight for digital purchases.
Moving from the US to Australia and now I cant buy a single game. Losing all my achievements because I have to make a new account is ridiculous.
Its absolutely insane that they expect us to rebuy everything just because we moved. Worst customer service ever.
Seriously? 2015 and they still cant figure out how to let us change a country code. Get it together.
I moved to mexico from san diego California and I can not add my bank card at all through xboxlive or xbox.com. I have made purchases (lots of them) with no problem from my same good account. I do use amazon and others with the new issued card for my bank account and xboxlive won't let me after having a live acct from the begginnin of xbox 360. I have spent thousands and now the only option is to get region prepaid cards that might not work simply because my original account is from USA and I moved to mexico!!! I will NOT open a new profile and LOSE access to all the add ons I purchased this is NOT a viable solution. why pay for something if I can not use it? gold will run out in a few months and regrettably so will I and I might just sell the stacks of useless games if I can not use the add ons with my original account I have had through the years please resovle your sloppy regional issues (or ignore the request and lose a loyal customer) I SURRENDER
its frustrating
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Dumbest thing ever is NOT being able to switch billing counties....My only option now is to NOT buy games from xbox store......If you dont want my money then you WONT get it!